We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
Wiarygodny klient
3 years ago
Superb bank
Excellent customer service, very secure account, absolutely trustworthy and trouble free. Thank you
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Trusted Customer
Littlehampton
3 years ago
Co Trusted Customer sądzi o Paragon:
Ignored online maturity instructions
Did not follow maturity instructions given on their online form of which, of course, I have no copy so have no record to disprove their assertion!
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry if there were any issues with your maturity instructions recently. Your feedback is important to help us improve for the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Swift and easy online banking
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Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
You could answer questions raised over the online secure email or ordinary email! I sent a secure email a week ago and an email on Saturday. Neither have been replied to and it was a simple question.
Matt
Paragon
3 years ago
I'm sorry to hear about the delays you have experienced receiving a reply to your question.
We are receiving a higher volume of enquiries at the moment due to an increase in customer demand, which is, unfortunately, having an impact on turnaround times. Please accept our sincere apologies for the current longer wait times and please be assured we will be in touch as soon as possible. We appreciate your patience in this matter.
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Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Easy to use website ... Just waiting notification from you that my money is safe and the account is open - thank you
Matt
Paragon
3 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.
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Wiarygodny klient
3 years ago
Poor service
Tried to move my ISA to another Paragon ISA and the system would not let me.
Only option it leaves is to move to another provider.
Matt
Paragon
3 years ago
Thank you for taking the time to leave us a review. Your feedback is valuable as we work to build improvements into our systems and processes.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
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Wiarygodny klient
3 years ago
excellent
Had a conversation with Alana earlier and followed her instructions on how to transfer my existing ISA to a new 2-year. She was polite and helpful and I am pleased the process was very easy to...
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Wiarygodny klient
3 years ago
Very pleased with the service
1
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Wiarygodny klient
3 years ago
Great service
Had a problem with one account and had to phone customer service, so very helpful, talked me through options and sorted it for me, usually do all online which is so easy to do and self explanatory,...
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Matt
Paragon
3 years ago
Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.