Hi Stephen, Thank you for taking the time to leave us your review and for rating us with 5 stars!We are so pleased to hear that you are happy with our hassle free renewal process. Kind RegardsThe Exotic Direct Team
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Trusted Customer
Exeter
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
Very good company and customer service.
Exotics Direct kept me informed of what was going on and when it would happen. I found that very helpful.
Louise
ExoticDirect
7 years ago
Hi Kate, Thank you for taking the time to leave us your review and for rating us with 5 stars!We are so pleased to hear that you are happy with our service and the notifications we have provided regarding your policy. Thank you for your great review!Kind RegardsThe Exotic Direct Team
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Wiarygodny klient
7 years ago
Przesłane pliki
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Parrot insured by a mouse
The renewal process was simple and very quick. This is the second year I've renewed using BACS and I would highly recommend it. Pet insurance covered with a few button clicks - what's not to like? ...
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Louise
ExoticDirect
7 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
We are delighted to hear your great comments regarding our renewal process and easy payment options. Thank you also for your lovely words regarding our friendly and helpful staff!
Kind RegardsThe Exotic Direct Team
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Trusted Customer
Swindon
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
Very easy service to use
Very easy service to use
Alec
ExoticDirect
7 years ago
Hi Chris,
Thank you for leaving us this positive review - we really appreciate you taking the time to do this.
It's great to hear that you found it easy to get the pet insurance cover that you wanted. If there's ever anything else we can do to help or assist you with your policy please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Trusted Customer
Newark
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
Tortoise insurance
Quick easy renewal no problems
Alec
ExoticDirect
7 years ago
Hi Richard,
Thank you for giving our Tortoise Insurance a 5 star review.
It's great to read that you found your latest renewal to be quick, easy and problem free.
If you ever have any questions about your policy, or need our help with anything else please do get in touch.
Best regards,
The Exotic Direct Pet Insurance Team
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Wiarygodny klient
7 years ago
Easy and quick
Easy. Quick. Efficient.
Louise
ExoticDirect
7 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
We are so pleased to hear your great comments regarding our easy, quick and efficient service.
Kind Regards
The Exotic Direct Team
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Wiarygodny klient
7 years ago
My pet has been with these people longer then I've had her and I've never had any problems. Easy to change details with and any vet bill have been sorted quickly
Louise
ExoticDirect
7 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
We are delighted to hear your great comments regarding our service and claims procedure. Thank you for your long and continued custom.
Kind Regards
The Exotic Direct Team
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
Very very helpful employee (alex) who listened and advised and sent docs over straight away. Really friendly and efficient service
Louise
ExoticDirect
7 years ago
Hi Damian,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
We are delighted to hear your comments regarding our helpful, friendly and efficient service. We will also ensure your great review is passed on to Alex. Thank you!
Kind Regards
The Exotic Direct Team
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
Happy pet
We are happy with the service we get from you ,
Louise
ExoticDirect
7 years ago
Hi Shirley,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is great to hear you are happy with our service, and have a happy pet! Thank you.
Kind Regards
The Exotic Direct Team
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Trusted Customer
St. Helens
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
Great service
Really friendly personal staff on the phone who helped with my renewal. They also paid out for the treatment on one of my birds this year (Honey - Amazon parrot) with no problems. Great service thank...
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Louise
ExoticDirect
7 years ago
Hi Charlotte,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
We are delighted to hear your great comments regarding your renewal, our personal customer service and our claim process, thank you!
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.