Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars!We are delighted to hear you have found our services to be simple and straightforward, thank you! Kind RegardsThe Exotic Direct Team
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
I have been using Exotic Direct for over ten years now and it has always been an easy process.
Louise
ExoticDirect
7 years ago
Hi Marion,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
We are delighted to hear your great comments regarding our service & cover.
Thank you also for your continued valued custom!
Kind RegardsThe Exotic Direct Team
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
Louise explained everything to me, and walk me through the process. Great stuff, thank you.
Louise
ExoticDirect
7 years ago
Hi Tomasz, Thank you for taking the time to leave us your review and for rating us with 5 stars!We are delighted that we were able to assist with all your enquires regarding our processes and cover. Please do contact us in the future if you need any further help.Kind RegardsThe Exotic Direct Team
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
Very easy to apply. Hopefully we won’t need to use the cover but nice to know it’s in place.
Louise
ExoticDirect
7 years ago
Hi Stephen, Thank you for taking the time to leave us your review.It is great to hear you have found our online application process easy and straightforward and that our cover has been able to provide you with peace of mind. Kind RegardsThe Exotic Direct Team
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Wiarygodny klient
7 years ago
Renewal is easy and hassle free it’s a comfort to know that exotics direct is always there to help look after our little ones
Louise
ExoticDirect
7 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
We are so pleased to hear your great comments regarding our efficient renewal process. It is also excellent to hear that our cover provides you with peace of mind for your pets.
Kind RegardsThe Exotic Direct Team
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
No fuss no chasing straight forward without doing a thing
No problem with any claims I’ve had to make all paid would recommend to anyone with exotic pets
Hayley
ExoticDirect
7 years ago
Hi Samantha,
Thank you so much for taking the time to leave your positive review.
It is lovely to hear that your claims have all gone through without any issues and that you would recommend us as an exotic pet insurer.
We hope you have a lovely day, The Exotic Direct Claims Team.
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
Hassle free
Hassle free, always very happy with everything
Sarah
ExoticDirect
7 years ago
Hi Alina,
Thank you so much for taking the time to leave your review,
We are pleased to hear that you found us hassle free and are happy with your product with us.
Kind Regards,
The Exotic Direct Team
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Wiarygodny klient
7 years ago
Easy to renew and the insurance cover was competitive with other providers and we were happy to remain with Exotic Direct for another year.
Sarah
ExoticDirect
7 years ago
Hi there,
Thank you very much for your review, we are pleased to hear that you are choosing us as your provider for another year!
Kind Regards,
The Exotic Direct Team
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Trusted Customer
7 years ago
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Co Trusted Customer sądzi o ExoticDirect:
Peace of mind
Exotic Direct have always provided peace of mind, and were very helpful the one time i needed to make a claim. Knowing that treatment for my beardie would never be compromised due to expense is a big...
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Nathan
ExoticDirect
7 years ago
Hello Marc,
Thanks for your positive review, glad to hear we have given you piece of mind and are happy that we were with you in your time of need!
Kind regards to you, and the happy dragon! - The Exotic Direct Team
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o ExoticDirect:
great
very good service very polite and a good price
Alec
ExoticDirect
7 years ago
Hi John,
Thank you for leaving us positive feedback.
It's great to hear that you're happy with both the price of your pet insurance and also the service we've been able to provide you with.
If you ever have any questions about your insurance policy, please do let us know and we'll be happy to help.
Best regards,The Exotic Direct Pet Insurance Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.