W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o ExoticDirect

Wyświetlono wszystkie recenzje: 1,994

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

It was easy to fill in all the information required to take insurance out for our lizard. Very clear instructions, quick and information was clear.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! It is great to hear your positive comments regarding our easy to use website and application process. If you ever have any questions regarding your policy, please do get in touch. Kind Regards The Exotic Direct Team

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Very good service

Louise

ExoticDirect

6 years ago

Hi Amanda,Thank you for leaving us your review and for rating us with five stars!We are delighted to hear your great comments regarding our service, thank you! Kind RegardsThe Exotic Direct Team

Trusted Customer

Zweryfikowano przez Feefo

GREAT YARMOUTH

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Easy

Very easy to understand.

Louise

ExoticDirect

6 years ago

Hi Denise, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are very pleased to hear you have found our website/policies easy to understand. If you require any assistance regarding your cover in the future, please do contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Very happy

Great Customer service good price very happy

Louise

ExoticDirect

6 years ago

Hi Katie, Thank you for leaving us your review and for rating us with five stars! We are delighted to hear you are happy with your cover and it is great to hear your lovely comments regarding our customer service and premiums, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Helped me set up my policy for my guinea pigs great communication skill.

Louise

ExoticDirect

6 years ago

Hi Danielle, Thank you for leaving us your review and for rating us with five stars! It is great to hear your comments regarding our service and we are very happy to have been able to assist you with your policy. Kind Regards The Exotic Direct Team

Trusted Customer

Zweryfikowano przez Feefo

Weymouth Dorset

6 years ago

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Co Trusted Customer sądzi o ExoticDirect:

Thanku for your continued help and support with Thelma & Louise (sugar gliders ) . Excellent service and you always make it really simple so I have more time to spend with my gorgeous girls . They...

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Alec

ExoticDirect

6 years ago

Hi Tina, Thank you for giving us this positive review and also for taking the time to add your nice comments. It's great to know that you're happy with the service we're providing and also to read that our support has helped you to spend more time with Thelma and Louise. If there's ever anything else we can do to help or assist you, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Zweryfikowano przez Feefo

Stevenage

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Very friendly and helpful service

Sarah

ExoticDirect

6 years ago

Hi Lizzy, Thank you very much for your review, We are happy to hear that you found our service friendly and helpful! Please do not hesitate to contact us if you need anything in the future. Kind Regards, The Exotic Direct Team

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

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Co Trusted Customer sądzi o ExoticDirect:

you made things very clear and understanding and coco is well and happy too.

Sarah

ExoticDirect

6 years ago

Hi Paul, Thank you so much for taking the time to leave your review, We are very happy to hear that Coco is happy and well! We are glad that all was clear for you as well. Kind Regards, The Exotic Direct Team.

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Excellent service provided. No hassle at all.

Sarah

ExoticDirect

6 years ago

Dear Mrs Sodha,Thank you for your review, we are happy to hear that you found our service hassle free and excellent! If you need us in the future please do not hesitate to contact us. Kind Regards, The Exotic Direct Team.

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Once I do use your services then I can make a honest comment

I cant really review honestly at the moment as I haven't yet made a claim or used your services

Alec

ExoticDirect

6 years ago

Hi Raj, Thank you for taking the time to leave us this feedback and your comments. I agree that if you haven't needed to make a claim, then it may be tricky to leave much of a review. Hopefully your pet will always be happy and healthy - but of you do ever need to make a claim, or if you need help with any aspect of your policy please do get in touch and we'll do our very best to assist you. Best regards, The Exotic Direct Team

Trusted Customer

6 years ago

I spoke to an advisor on the phone get information about the policy and he was very helpful and polite

Alec

ExoticDirect

6 years ago

Thank you for taking the time to update your rating to 4 stars. We were all really pleased to hear that when you spoke to our advisor, you found them to be both helpful and polite. If you ever have any other questions about your policy, please do let us know and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy ExoticDirect

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?