W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o ExoticDirect

Wyświetlono wszystkie recenzje: 1,994

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Przesłane pliki

Wyświetl wszystkie pliki (1)

Fantastic cover for tortoises and large lizards

Fantastic customer service and insurance options. We opted for multi-pet policies and got 15% off. Even without this discount, for what is covered in the policy, you'd struggle to find a better deal.

Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for the 5 star review and your kind words regarding our product and customer service! Please get in touch if you need anything further. Kind regards, The Exotic Direct Team.

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Best Insurance Company Ever

Had the misfortune of having to raise a claim with this company just before Christmas and they were A+ in my books at the worst time in my life. I had to get my conure PTS and had him approx 20...

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Hayley

ExoticDirect

6 years ago

Hi Louise, Thank you so much for your kind words, we have passed these on to Nathan who you spoke to. It is our aim here to make the claiming process as easy as possible for our customers as we understand how devastating it can be to lose a pet. We are so glad to hear that you have continued to stay with us! Please do not hesitate to contact us if you ever need anything in the future. Kind Regards, The Exotic Direct Team.

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Yes I would

Hayley

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your review. If there is anything else we can do please don't hesitate to give our office a call. Kind regards, The Exotic Direct Team.

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Done with ease

Okay.......

Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for the 5 star Review! Please let us know if we can help you with anything else. Kind regards, The Exotic Direct Team

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Fantastic service

I would highly recommend Exotic Direct. Easy to use and set up, peace of mind insuring our beautiful dwarf Netherland lop rabbit. Up to date information.

Alec

ExoticDirect

6 years ago

Thank you so much for giving us this positive review and also for adding your nice comments. It's been great to read that you found it easy to set up pet insurance you wanted for your beautiful rabbit and also that our cover has given you peace of mind. Knowing that you feel able to recommend us is huge compliment! If you ever have any questions about your policy, please do get in touch and we'll be happy to assist you. Best regards, The Exotic Direct Team

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Great insurance company

Alec

ExoticDirect

6 years ago

Thank you so much for giving us this positive review! If you ever need any assistance with your pet insurance policy, please do get in touch and we'll be happy to help you. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Very helpful and friendly

Alec

ExoticDirect

6 years ago

Hi Barrie, Than you for giving us the positive review. It's great to know that you found our team to be both helpful & friendly when you contacted us. If you ever have any questions about your pet insurance policy, please do get in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Great service

Great quick and friendly service. Would recommend to anyone

Alec

ExoticDirect

6 years ago

Thank you for taking the time to give us this positive review and also to add your comments. It's great to know that you're happy with the service we've provided you with and also that you feel able to recommend us others. If you ever have any questions about your policy, please do get in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Honest, I dont do lies for anyone.

The man I spoke to was very polite and understanding, having explained my situation he sorted it within a couple of minutes.

Louise

ExoticDirect

6 years ago

Hi Gail, Thank you so much for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your great comments regarding our helpful, polite and understanding service, thank you! If you ever have any questions regarding your policy, please do get in touch with us. Kind Regards The Exotic Direct Team

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Really helpful

Just so helpful explaining every option to me

Louise

ExoticDirect

6 years ago

Hi Jennifer, Thank you so much for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your lovely comments regarding our helpful service, thank you! If you ever have any questions regarding your cover, please do get in touch. Kind Regards The Exotic Direct Team

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy ExoticDirect

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?