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Recenzje sprzedawcy Dobies

Ocena klientów
Doskonale
Obsługa
4.3
/5

5

4

3

2

1

1,112

291

132

77

127

1,739

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 8,727
BP
Bernard Partridge
Nothamtonshire
3 years ago
Data zakupu: 19/11/2021
Co Bernard Partridge sądzi o Dobies:
Would recommend Dobies.
The product we received was in excellent. Received in good condition.Good time. Very pleased.
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Naomi
Dobies
3 years ago
Thank you for the positive review of your order. I am glad to hear the plant arrived promptly and was in a good condition. Your feedback is appreciated.
Wiarygodny klient
3 years ago
Data zakupu: 25/11/2021
Excellent service and products.
This order arrived in a split delivery, but all items arrived safe and well, will be using them again..👍🏻👍🏻
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Naomi
Dobies
3 years ago
Thank you for your positive review of your order. I am sorry if the order arrived split. This may have been because the items were sent from different sources so apologies for any inconvenience. I am glad to hear everything arrived safe and that you will use us again. Your comments are much appreciated.
Wiarygodny klient
3 years ago
Data zakupu: 15/10/2021
Very good service and product needs time to perk up
Very good service and product
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Naomi
Dobies
3 years ago
Thank you for your positive review. I am glad to hear you are happy with our service and the product. The plants should grow on successfully given some time.
Wiarygodny klient
3 years ago
Data zakupu: 27/10/2021
Very good service and product
Very good service and product, delivery on time well packed and protected
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Naomi
Dobies
3 years ago
Many thanks for leaving your positive review. I am pleased you are happy with our service, that your order was well packaged and delivered promptly. Your comments are much appreciated.
Wiarygodny klient
3 years ago
Data zakupu: 15/11/2021
Order status not available on Website
Dobies website is not fit for purpose when you can't check the status of your orders when you're logged in. Also when I called the help desk the advisor told me he would fix an issue with my email...

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Emily
Dobies
3 years ago
Thank you for your review and feedback. We are sorry to hear of the issues you have experienced reviewing your order status. We are currently working on our website to bring this feature back as it was temporarily removed due to some issues. Customer communication is very important to us and whilst our website does not have this feature, we are in the meantime, ensuring to send all customers a dispatch notification email with there tracking information so you can keep up to date on your order status. If any delays occur to an order, we will email you also to inform you of any issues. We can confrim your email address has been updates against your account to ensure no further issues occur.
Wiarygodny klient
3 years ago
I can confirm you have NOT updated my email address as stated above, which I assume is why I did not receive a dispatch notification email. I have again tried to log on using the correct email address and receive the message " No account registered under this email address" The only reason I received this message is because I created a new email account to accommodate for your shortcoming in not correcting my email address. Regards
Wiarygodny klient
3 years ago
Data zakupu: 01/10/2021
Don’t bother - Appalling service
Terrible. Placed order online but got no confirmation. Rang their customer service who said I should wait at least one hour. Rang again after 2 hours. Told it would take 48 hours to be...

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Amy
Dobies
3 years ago
Thank you for your review. We sincerely apologise that you did not receive a follow up in relation to your order. We have emailed you directly in relation to this and apologies for any disappointment and inconvenience caused. Kind Regards, Dobies
Wiarygodny klient
3 years ago
Data zakupu: 15/11/2021
Amaryllis bulb
The first bulb delivered was rotting at the neck. The response was good to my complaint but the time from saying it was dispatched 1/12 to delivery 6/12 was quite a long time for a tender bulb. Also...

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Amy
Dobies
3 years ago
Thank you for your review. We are sorry to hear that your original bulb was rotten on arrival. We are pleased to hear that we were able to get this resolved but apologise that there was a lengthy delivery time. We appreciate your comments and will pass on your feedback. Kind Regards, Dobies
Wiarygodny klient
3 years ago
Data zakupu: 17/11/2021
Great product excellent service
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Amy
Dobies
3 years ago
Thank you for your review. We are pleased to hear that you are happy with the product and service that you have received. We always appreciate positive feedback and pride ourselves in ensuring our customers are delighted with all aspects of the service received. Kind Regards, Dobies
Wiarygodny klient
3 years ago
Data zakupu: 11/11/2021
Great value for money
One of the garlic bulbs was mouldy and could not be used although all the shallots were fine and plenty of them especially for the amount paid
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Amy
Dobies
3 years ago
Thank you for your review. We are sorry to hear that the garlic bulbs on a previously order arrived mouldy, we have arranged for some replacements to be sent out to you which we are sure that you will be delighted with. Kind Regards, Dobies
MS
martyn smith
3 years ago
Data zakupu: 15/11/2021
Co martyn smith sądzi o Dobies:
Good Quality propagator.
a good design easy to erect everything fits in place very well packed no problems.
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Emily
Dobies
3 years ago
Thank you for your five-star review. We are so happy to hear you are delighted with your order and this arrived to you safely. Thank you for taking the time to provide us with your positive feedback, it is truly appreciated.
Informacje o Dobies
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
Pokaż wszystkie
Dobies, Long Road, Paignton, Devon, TQ4 7SX, United Kingdom
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Informacje o Dobies
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.