Recenzje sprzedawcy Dobies

This is great news. Thank you for the five star review. We hope to hear from you again soon.

Thank you for your comments, we hope you have a lovely christmas, and hope to hear from you in the New Year

I am sorry to read your comments. Replacements have been arranged due to this error so please accept my apologies and these should be with just after the Christmas periosd.

Thank you for such a lovely review. We have had issues with supply earlier thos year, and have been impacted like everyone else, but we have tried to give the best service to keep every customer updated, and we appreciate your great review. We hope you have a lovely Christmas and hope to hear from you again in the New Year

Thank you for your review. We apologise for the delay with your order. Due to the nature of bare roots we have to wait until they are in a dormant stage before sending them which was later than originally anticipated and we are sorry you were not kept informed of this. We can see that an email was sent out on 11/11/21 informing you of the delay and we can only apologise if you did not receive this. We appreciate your comments and take your feedback on board. Kind Regards, Dobies

I am glad that you are satisfied with the order, and I am sorry there was an issue with the order, however its nice to hear you are happy with the way your qauery was dealt with. We strive to provide the best service to each of our customers. Thank you for your comments and we hope to hear from you again soon.

Thank you for your comments. I am sorry to read the issues you have experienced. The couriers have delayed the order as there was an address query, however, checking your account I can see that we have contacted them with your address and this should be delivered shortly.

Thank you for your review. We are pleased to hear that you are happy with the order and delivery of your item. We do apologise that you are having problems with your discount. If you contact our Customer Service Team direct we can look into your membership for you and get this resolved. Kind Regards, Dobies

Thank you for your review. We are sorry to hear that your order was damaged by the courier and they had to return them to ourselves. We can see that you have been in touch with our Customer Service Team direct who have arranged for some replacements to be sent out to you but we can only apologise for the disappointment caused. Kind Regards, Dobies

Thank you for your comments. I have checked your account and the details have been passed to the accounts department. At the moment, unfortunately there is a slight delay in arranging the refunds as we are extremely busy but this should be sorted shortly. We appreciate you taking the time to review and we hope you have a lovley Christmas.