Hi,
Sorry to hear you haven't seen an improvement in speeds. Hopefully this means that the speeds you were already receiving were sufficient, however, if this is not the case please give us a call to speak to one of our technical team who will be happy to assist you.
Warm regards
0
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WB
William Brailsford
Zweryfikowano przez Feefo
Whitebridge
2 years ago
Co William Brailsford sądzi o Brdy:
Great Service
The lady was very courteous and extremely helpful. Explained everything to me.
Elise
Brdy
2 years ago
Hi William,
Thank you for your lovely review.
Warm regards
0
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
Left with no internet at all
Engineer visited to install yesterday and unable to install our new dish.
He then tried to reinstall our old system bc and was unable to get this working again so we are now left with no internet.
Elise
Brdy
2 years ago
Hi,
We are sorry to hear about the problems you experienced during your installation yesterday.
The engineer has informed us that there was a power surge at the property which affected a number of electrical items.
Your old system should now be up and running and we have spoken to our warehouse team to send the replacement part to your property.
We will be speaking to our engineers this morning who will contact you to book a suitable time for us to come and get your new system up and running.
If you have any further queries, please do not hesitate to call our customer service team.
Wiarygodny klient
2 years ago
Thank you for your reply.
When I spoke to your helpline yesterday I was told that the parts were not in stock at the warehouse.
How soon can I expect to have this resolved
Elise
Brdy
2 years ago
Hi,
Thank you for your patience while we investigated this for you.
We can see that the tria was sent yesterday and is due to be delivered between 3pm and 4pm today.
Kind regards
0
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SF
Servillo Fernandes
Zweryfikowano przez Feefo
Inveraray
2 years ago
Co Servillo Fernandes sądzi o Brdy:
Very professional, friendly and highly experienced.
James was excellent, very professional, friendly, eye to detail, and highly experienced. He just finished the work within an hour. Thank you.
Elise
Brdy
2 years ago
Hi Servillo,
Thank you for this lovely review. James will be very happy to hear it!
Warm regards, The Brdy Team
0
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NI
Nichola
Zweryfikowano przez Feefo
Fife
2 years ago
Co Nichola sądzi o Brdy:
Good service
Helpful staff and you can actually get through on the phone quickly. Only reason we stopped is because we had fibre broadband installed.
Elise
Brdy
2 years ago
Hi,
Thank you for your lovely review, we're glad to have provided you with a service which you were happy with!
All the best.
Warm regards, The Brdy Team
0
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
Elise
Brdy
2 years ago
Hi,
Thank you for your positive review.
The Brdy Team
0
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
Every thing done quickly
Elise
Brdy
2 years ago
Hi,
Great to hear that you're happy with the efficiency of our service.
Thank you for your review.
Kind regards, The Brdy Team
0
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JP
James Pettinger
Zweryfikowano przez Feefo
Achnamara
2 years ago
Co James Pettinger sądzi o Brdy:
Installation of new satellite broadband facility in a rural location.
A seamless process from accepting the new contract to the installation being completed and the service activated. Your engineer from Arbsat carried out an efficient installation having recommended...
Przeczytaj więcej
Elise
Brdy
2 years ago
Hi James,
This was a brilliant read. We're absolutely thrilled that you're pleased with your installation and our service.
Thank you for this lovely review.
Kind regards, The Brdy Team
0
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TF
TAMARA FAGG
Zweryfikowano przez Feefo
Newport Tipperary
2 years ago
Co TAMARA FAGG sądzi o Brdy:
Summary of service
It was smooth installation, the installer was friendly and happy to answer any questions. The service seems to be working really well.
Elise
Brdy
2 years ago
Hi Tamara,
Thank you for your brilliant review. We're glad you're happy with the service so far.
Warm regards, The Brdy Team
0
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
The only issue is they open office hours which is not really good for a service provider
Elise
Brdy
2 years ago
Hi,
Thank you for your review. We take your feedback on board and appreciate your thoughts regarding our call centre opening hours.
Kind regards, The Brdy Team
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.