Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Voyager Insurance Services-anmeldelser

http://www.voyagertravelinsurance.co.uk

EKSEPSJONELL

Service

4.7

137

177

vurderinger det siste året

Viser alle 2,595 anmeldelser

Trusted Customer

London

10 years ago

Hva Trusted Customer sa om Voyager Insurance Services:

Faulty system

Worst experience ever I was paying with my mobile. I got the email confirmation that I have paid but didn't get the certificate. So I call the customer service, then found out there was some problems...

Les mer

Evie

Voyager Insurance Services

10 years ago

Hi there,

Thank you for your feedback - we are glad to hear that you had a good experience with the Customer Services Team!

We can see that you have had your original policy refunded to you (purchased on the 13th September). We apologise for the technical hiccup, as well as for the delay in this refund appearing in your account - refunds can take the bank up to 5 working days from the time of refund to process.

However, we are glad to hear that you have now successfully arranged your policy.

If you have any enquiries, please contact the Customer Services Team by calling +44 (0) 1483 562 662 or emailing enquiries@voyagerins.com (Open times: 9.00am-5.30pm, Mon-Fri).

Pålitelig kunde

10 years ago

Provides everything

Trusted Customer

Godalming

10 years ago

Hva Trusted Customer sa om Voyager Insurance Services:

A pleasant experience , I will us you again.

Very good service, very friendly staff and it was very refreshing not to be kept waiting. I will definitely use you again.

Pålitelig kunde

10 years ago

Very helpful, listened to what I requested and found a good deal. All done swiftly and efficiently.

Trusted Customer

Keighley

10 years ago

Hva Trusted Customer sa om Voyager Insurance Services:

Would recommend

Very polite and helpful.

Pålitelig kunde

10 years ago

Technical Hitch

Web link to print did not work. Otherwise OK.

Trusted Customer

Lingfield, Surrey

10 years ago

Hva Trusted Customer sa om Voyager Insurance Services:

They seem to be well informed and knowledgable and were very helpful

Very helpful about the insurance product I was looking for.

Pålitelig kunde

10 years ago

very efficient and offered good advice and information

Trusted Customer

nottingham

10 years ago

Hva Trusted Customer sa om Voyager Insurance Services:

thay were very helpful

thestaff were clear with there questions did not hurry gave you time to think about your answers

Trusted Customer

Chard

10 years ago

Hva Trusted Customer sa om Voyager Insurance Services:

Voyager did not hav anyone to speak to me when I initially rang, but returned my call very quickly and were most helpful.

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