Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

tinhat™ Insurance-anmeldelser

Viser alle 587 anmeldelser

Trusted Customer

9 years ago

Hva Trusted Customer sa om tinhat™ Insurance:

Mobile phone Insurance

Very poor customer service with meagre contact.

Joe

tinhat™ Insurance

9 years ago

Hi Caroline,

Thanks for taking the time to provide your feedback, and I'm really sorry to hear that you've had a negative experience with us.

I'd really like to understand more about the issues you've encountered so that we can make improvements and resolve any outstanding problems. Please get in touch with me via sales@tinhat.co.uk and I'll be happy to help.

Best wishes,

Joe

Pålitelig kunde

9 years ago

Good service by Tinhat Insurance

Looks good you can only tell if you need to claim

Trusted Customer

nottingham

9 years ago

Hva Trusted Customer sa om tinhat™ Insurance:

hameed

i still not get my documents of my mobile insurance

Joe

tinhat™ Insurance

9 years ago

Hi Abdul,

I'm really sorry to hear that. We do send a policy schedule out to every customer via email as soon as they purchase, but occasionally they get caught in spam filters. I've just resent this to you, so hopefully you've received it?

Best wishes,

Joe

Trusted Customer

9 years ago

Hva Trusted Customer sa om tinhat™ Insurance:

Simple online purchase

Purchase was simple but let's see how they rate should I ever need to make a claim

Pålitelig kunde

9 years ago

Good service by Tinhat Insurance

Reasonable price and very easy to setup.

Pålitelig kunde

9 years ago

Excellent service by Tinhat Insurance

Easy to set up easy to find what i was looking for

Trusted Customer

9 years ago

Hva Trusted Customer sa om tinhat™ Insurance:

Excellent service by Tinhat Insurance

Very friendly and helpful.

Trusted Customer

Leeds

9 years ago

Hva Trusted Customer sa om tinhat™ Insurance:

Ggg

Pålitelig kunde

9 years ago

Shocking service from Tinhat. Takes far too long to resolve a claim.

Still not resolved. Poor communication and lots of delays in getting things resolved.

Pålitelig kunde

9 years ago

Have not had a policy sent or emailed to me

I have not received my policy yet money is being taken from my accoun

Joe

tinhat™ Insurance

9 years ago

Hi,

Thanks for providing your feedback, though I'm really sorry to hear that you were dissatisfied with our service.

We do send a policy schedule to all of our customers via email just a few seconds after they place their order. In the vast majority of cases these arrive without issue, though occasionally they can get caught in spam filters. I've just resent yours manually so hopefully you've received it. If you still don't have your policy schedule or have any other queries please feel free to contact me on sales@tinhat.co.uk or 01865 364390 and I'll be happy to help.

Best wishes,

Joe

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