Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Works-anmeldelser

http://www.theworks.co.uk

BRA

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

vurderinger det siste året

Viser alle 269,282 anmeldelser

Pålitelig kunde

Feefo-verifisert

9 months ago

It took longer to receive my order this time. It didnt seem as tho it was picked up till a week after I had ordered it. Then there was 2 items cancelled off my order as they were then out of stock...

Les mer

Pålitelig kunde

Feefo-verifisert

9 months ago

Great service, quick delivery

STEPHEN SMITH

Feefo-verifisert

9 months ago

Hva STEPHEN SMITH sa om The Works:

Good service, prompt delivery

Pålitelig kunde

Feefo-verifisert

9 months ago

Very good.

New shop new staff all very good.

Geoff Green

Feefo-verifisert

GBR

9 months ago

Hva Geoff Green sa om The Works:

Always excellent service.

I always receive great service from The Works, whether it be at my local shop, or online which is my usual method of ordering. There are so many fantastic items on offer all year round, my main...

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Pålitelig kunde

Feefo-verifisert

9 months ago

easy to follow web page

Pålitelig kunde

Feefo-verifisert

9 months ago

The works

Excellent value for money

Shirley Bailey

Feefo-verifisert

GBR

9 months ago

Hva Shirley Bailey sa om The Works:

Dont bother

Disgusting. My order was late i had a parcel missing the 1 box i did recieve was battered and the supervisor i spoke to regarding my parcel was rude .

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order arrived late with an item missing. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Pålitelig kunde

Feefo-verifisert

9 months ago

Poor service

Poor communication regarding delivery time and I explained that I still wanted the order. A week later I was given a refund and no emsil to let me know they had cancelled my order.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. We are extremely sorry that your order was cancelled. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Pålitelig kunde

Feefo-verifisert

9 months ago

Bad service

I placed an order with them and as I have used them often, expected my order within a week as normal. Didn't hear anything so chased them up. They came back to say they had a problem then I had an...

Les mer

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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