Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
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1,284
vurderinger det siste året
Viser alle 269,282 anmeldelser
MF
Marina Firth
Feefo-verifisert
GBR
8 months ago
Hva Marina Firth sa om The Works:
Did not receive any of it
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Always get good service ive stopped in their stores for years and I do the odd online shop too.
0
Del
SE
sadie exford
Feefo-verifisert
GBR
8 months ago
Hva sadie exford sa om The Works:
Shame
I ordered 6 books and only 1 arrived. Talking with customer services to get it resolved has been painful. Still waiting. It is a shame as the works offers very good value for money. But I won’t be...
Les mer
0
Del
JJ
Jill Johnson
Feefo-verifisert
8 months ago
0
Del
AH
Alison Hawkins
Feefo-verifisert
GBR
8 months ago
Hva Alison Hawkins sa om The Works:
Not the best
The parcel took longer than expected to be shipped. When received, one of the items had a broken box and half of the contents had spilled out into the packaging
0
Del
SH
samantha hardy
Feefo-verifisert
GBR
8 months ago
Hva samantha hardy sa om The Works:
Failed delivery twice
Customer services was good.
But delivery just didn't get delivered for two orders.
They both said out for delivery and didn't turn up so I contacted the works and both times each delivery was...
Les mer
0
Del
LC
Lynette Cummings
Feefo-verifisert
GBR
8 months ago
Hva Lynette Cummings sa om The Works:
Brilliant service
Quick delivery
Good quality books and fantastic prices
Good choice in stock
Shop is always friendly and nice service
0
Del
Pålitelig kunde
Feefo-verifisert
9 months ago
I ordered on line.
I had to wait a ridiculous 3 weeks for my books to arrive so I will not be buying from the Works again !!!
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Del
Pålitelig kunde
Feefo-verifisert
9 months ago
Good service at Reading store
The staff at The Works, Reading are always helpful. I collect my orders from that store and there is always plenty more craft stuff and stationary to stock up on when you visit the store.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.