The customer service agent was very helpful, answering all my questions. Would recommend.
0
Del
TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om The Insurance Emporium:
Very helpful
Website very clear. Even though could have bought pet insurance online, preferred to speak to someone. Customer service very helpful too. I found them through compare the market but chose to buy...
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0
Del
Pålitelig kunde
9 years ago
Pet Insurance
I tried for 2 days to get through on the telephone. I waited for over 20 minutes each time. Eventually I had a live chat with a very helpful lady who called me back. They really need to staff...
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2
Del
Pålitelig kunde
9 years ago
Good insurance
Good insurance plan and reasonable payments
0
Del
TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om The Insurance Emporium:
Highly recommended
Easy to use website. All information was to hand. Excellent value for money
0
Del
TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om The Insurance Emporium:
Insurance ordered.
Simple and effective.
Insurance is a necessary evil in that you purchase it with the hope it is never called upon; to this end I can provide an input in the purchase only
The only complaint I had...
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0
Del
TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om The Insurance Emporium:
Great customer service
The service so far has been great, i have been online again to insure my other dog with Emporium. Thank you.
0
Del
TC
Trusted Customer
9 years ago
Hva Trusted Customer sa om The Insurance Emporium:
Clunky Start.
Dear Sirs,
It's was pretty bad.
I tried for 4 days to get hold of you to take a new policy.
Issues with website, chat service and on several occasions I held on the phone for 20+ minutes.
Finally...
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Becki
The Insurance Emporium
9 years ago
Thank you for your feedback and sorry for the below standard level of service received to date. This is not indicative of our usual levels of service and have implemented measures to make sure that this is improved.
Kind regards
Daniel Noble
Customer Contact Team Leader
0
Del
Pålitelig kunde
9 years ago
Good service, right product
Agent handled call well and was thorough
0
Del
Pålitelig kunde
9 years ago
Competitive Price
Very competitive price, hope claims experience will be as easy if I need to make a claim, noting it is underwritten E&L who have a reputation for a slow claims process.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.