Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

https://www.theinsuranceemporium.co.uk

EKSEPSJONELL

Service

4.7

362

438

vurderinger det siste året

Viser alle 6,840 anmeldelser

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

I bought four dog insurances and have only received details for one. Now I am going to have to pay or an expensive phone call to sort it out

Becki

The Insurance Emporium

9 years ago

Thank you for your email and sorry for the delay in receiving your documents.

I am glad that you have received your documentation now.

Sorry for any inconvenience caused.

Kind regards

Daniel Noble

Customer Contact Team Leader

Pålitelig kunde

9 years ago

Fast, clear and efficient.

Fast, clear, efficient person on the other end of the phone - wonderful after suffering for ages with overseas call centres with other pet insurance companies - and good value.

Trusted Customer

Aylesbury

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Quick set up and competitive price

Quick and easy to set up. The documents took a few days to arrive but everything is in order.

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

advised well and searched various options well done

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Excellent, competitive prompt quotes

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Great friendly service over the phone and great value cover.

I took out cover over the phone. They were very friendly and efficient. The cover seems great for the price as quoted 3 times the amount elsewhere for practically the same cover. I hope this level of...

Les mer

Pålitelig kunde

9 years ago

Not good, you have still not replied to my email

Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and I am sorry for the delay that you had in receiving a response to your email.

I am glad to we managed to resolve your issue.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Easy and efficient

Easy and efficient.

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Pet insurance

It was pet insurance for my 2 dogs, fast and sorted very quickly very happy with the choice.

Pålitelig kunde

9 years ago

The don't rip you off like some do !!!!

Ian the customer service guy was very good although slow. That said i was very happy with the way he looked after us. My only negative comment was that I asked the max amount of cover per year and...

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