Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

https://www.theinsuranceemporium.co.uk

EKSEPSJONELL

Service

4.7

365

441

vurderinger det siste året

Viser alle 6,843 anmeldelser

Pålitelig kunde

9 years ago

Easy and straight forward

It was easy and it covered what I needed

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Delighted with my new policy

The person I spoke to went very clearly and precisely through everything and was both friendly and professional

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Wrong name

I sent you an e-mail on 9th June saying that the wrong name was on the policy. You have Mrs M Rylance, it should read Mrs A Rylance. I have not had a reply yet.

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Service as it should be!

Excellent service on the phone, great advice & good product

Pålitelig kunde

9 years ago

If you're with Petplan you should get a quote from The Insurance Emporium

Thorough but quick help and guidance over the phone when buying the new pet insurance cover. Plus the premiums are 10% of what I was being charged by Petplan. Would recommend everyone gives The...

Les mer

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Excellent Value

Very helpful. Very good value in comparison to other pet insurances!

Pålitelig kunde

9 years ago

would have nothing to complain about if document had arrived promptly

Insurance requested the 3rd June with policy to be effective from 11th June but when I returned on the 16th June I had still not received any policy documentation and was worried that Molly was not...

Les mer

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

No response to emails! Trying to cancel policy online application unclear

Filled out all fields to set up policy online and after entering bank details there was no response from website. Assumed policy hadn't set up as there was an error message. Emailed but no response....

Les mer

Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and I am sorry that you were not satisfied with the level of service that you received, this is certainly not indicative of our usual levels of service.

I can confirm that this policy is cancelled and that no payments have been collected.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Excellent service

Excellent quick and simple to insure the three dogs no fuss

Pålitelig kunde

9 years ago

Not very happy

Trying to get through on phone to ask questions about pet insurance was very difficult, finished by taking out policy on line, I then find that because I have used a credit card to pay for the policy...

Les mer

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo