Suttons-anmeldelser

Thank you so much for your five star review and feedback. We strive to ensure that all plants are delivered to our customers in the perfect condition for planting. Although we try to stick as closely as possible to published despatch dates, we believe that the most important thing is to send plants out as soon as they are in prime condition for despatch and this may not be quite as originally planned especially when seasonal changes can throw up some suprises for our professional growers. We are so happy to hear that your bedding plants are growing well and would love to see how they are progressing. Thank you for taking the time to provide us with your positive feedback. We truly appreciate it!

Thank you for your feedback. I have passed this onto our dispatch and courier relationship teams. We appreciate you providing us with your comments and will certainly take this on board.

Thank you for your five star review. We are delighted to hear your order arrived to you safely and was recieved in prime condition for growing. We appreciate you taking the time to provide us with feedback on your experience.

Thank you for your five star review and positive feedback. We are delighted to hear that you have recieved 5-star service from us. We are happy to hear your order arrives to you safely and appreciate you taking the time to provide us with your experience.

Thank you so much for your five star review. We are delighted to hear you have recieved excellent and consistantly high levels of service from us this year. We believe that the most important thing is to send plants out as soon as they are in prime condition for despatch for growing on sucessfully. With some plants this may take longer than others, particularly if they are more fussy with temperature and climate changes, but with time we are confident our plants will thrive in the correct conditions. Thank you for taking the time to provide us with your experience.

Thank you so much for five stars! We are so delighted to hear that your order was safely recieved and the service you have recieved has been excellent. We strive to ensure all plants are dispatched in optimal condition and health to ensure they have the highest success of growing on in your garden. Thank you for taking the time to provide us with your positive comments.

Thank you so much for your five star review and positive feedback. We are so happy to hear that your order arrived safely and you are satisfied with the high level of quality we provide with our plants. Thank you for taking the time to provide us with your feedback.

Thank you for your feedback and comments regarding your service. We are sorry to hear your order was poorly affected in transit. Unfortunatley, although our couriers do their best to look after all of our parcels, there is a very small percentage which will get affected by the rigours of transit. We pride ourselves in ensuring our customers are 100% satisfied with their orders and always want to hear from our customers if something like this occurs so we can resolve any issues you may have. Please contact our customer services team directly via email or phone and they will be more than happy to get this issue resolved for you.

Thank you so much for your positive feedback and five star review. We are delighted to hear that your order arrived to you safely and you are happy with the goods recieved. We strive to ensure all orders arrive in prime condition and do our best to package items as well as possible. Thank you so much for providing us with your positive comments.

Thank you so much for your five star review. We are delighted to hear your order arrived promptly and safely and you are happy with the standard of quality of the plants recieved. Thank you for taking the time to provide us with your feedback. We love to hear from our customers and are so happy to hear you have had an excellent service from us.

Thank you very much for taking the time to provide us with this feedback, we have ensured to pass these comments onto our nursery for review. We apologise that your experience was not as expected and some plants were not up to our usual standard. We take all feedback very seriously so have made sure our nursery growers and management have been made aware of this. We dispatch thousands of plants each day and rarely hear of issues such as this, but want to ensure this does not happen again which is why we take all feedback very seriously. We always want our customers to be 100% happy with their order and recommend that you contact our customer services team as soon as an issue is identified so they can resolve this for you as soon as possible. In regards to our packaging we are still using black plastic pots at the moment to ensure all remaining stock of these is utilised and not wasted however we do have recycled and compostible pots coming in to replace these, once our existing stock has been used. We appreciate your feedback reagrding this and can assure you that impovements are already on their way regarding our packaging.