Firstly this asking me to rate my order for the 23rd December when the reality is I made my order via the website on the 13th December, I received my order on the 30th December. To see a statement of...
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Amy
Suttons
3 years ago
Thank you for your review. We are sorry for the delay with your order, unfortunately our bulbs did take longer to be ready than originally anticipated and we can only apologise for the delay. Our review requests are sent out when your order is despatched and we apologise that your order was then a lengthy time in transit causing the bulbs to arrive in poor condition. We are pleased to hear that our Customer Service Team were helpful but do apologise for any disappointment caused. Kind Regards, Suttons
Produktanmeldelser
Amy
Suttons
3 years ago
Thank you for your review. We are sorry that your bulbs were some time in transit causing them to be unusable, we are pleased to see our Customer Service Team were able to provide a resolution but apologise for any disappointment caused. Kind Regards, Suttons
Amy
Suttons
3 years ago
Thank you for your review. We are sorry that your bulbs were some time in transit causing them to be unusable, we are pleased to see our Customer Service Team were able to provide a resolution but apologise for any disappointment caused. Kind Regards, Suttons
Amy
Suttons
3 years ago
Thank you for your review. We are sorry that your bulbs were some time in transit causing them to be unusable, we are pleased to see our Customer Service Team were able to provide a resolution but apologise for any disappointment caused. Kind Regards, Suttons
Thank you for your great review! We are pleased to hear that you found our service easy to use and that your bulbs arrived in good condition at a fair price. We wish you all the best for the growing season. Kind Regards, Suttons
Produktanmeldelser
Amy
Suttons
3 years ago
Thank you for your five star review! Kind Regards, Suttons
Amy
Suttons
3 years ago
Thank you for your five star review! We are pleased to hear that you were happy with all aspects of the service received. Kind Regards, Suttons
Bought some special offer bulbs, which stated 'Usually despatched within 48 hours' resulted in delivery of over a week.
Amy
Suttons
3 years ago
Thank you for your review. Unfortunately due to circumstances out of our control we did have a delay with some of our bulb orders going out and we can only apologise for any inconvenience caused. We appreciate your comments and will pass on your feedback. Kind Regards, Suttons
the quality is good service so far ok just have to wait until plants bloom
Amy
Suttons
3 years ago
Thank you for your great review! We are pleased to hear that you were happy with the quality of the plants received and we are sure that you will be delighted with the display they produce. Kind Regards, Suttons
Produktanmeldelser
Amy
Suttons
3 years ago
Thank you for your review. We are pleased to hear that you were happy with the echinacea received. We appreciate your feedback. Kind Regards, Suttons
Most of the plants I received where dead or dying and when I spoke to customer service they where supposed to send a replacement that never turned up
Amy
Suttons
3 years ago
Thank you for your review. We are sorry to hear that some of your items from a previous order were of poor condition and your replacements were not arranged as advised. Unfortunately we are unable to locate which order you are referring to and we can only apologise for any disappointment caused. Kind Regards, Suttons
Produktanmeldelser
Amy
Suttons
3 years ago
Thank you for your review. We appreciate your feedback. Kind Regards, Suttons
Amy
Suttons
3 years ago
Thank you for your review. We appreciate your feedback. Kind Regards, Suttons
Amy
Suttons
3 years ago
Thank you for your review. We appreciate your feedback. Kind Regards, Suttons
They resolved an issue with payment/delivery promptly. They delivered safely and in reasonable time though the buds sadly hadn’t opened by Christmas Day.
Ellis
Suttons
3 years ago
I am glad that the order has arrived, and sometimes they may be delivered in a dormant state and need some time to open, and blossom.
VG
Vivien Gardiner
3 years ago
As I was not looking for any response from Sutton’s I was delighted with your reply and fully understand your explanation though still disappointed!
If I had more of a problem it is good to know that Sutton’s takes their feedback seriously and look to resolve any issue. I am now very confident to use you again. Thank you.
Produktanmeldelser
Ellis
Suttons
3 years ago
These may be in a dormant state as with most plants on delivery, and they may open in the next few days.
Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Suttons
Produktanmeldelser
Amy
Suttons
3 years ago
Thank you for your great review! We are pleased to hear that you are happy with the quality of the product received and we are sure that the gift was greatly appreciated. Kind Regards, Suttons
Thank you for your review, we appreciate your comments. It is always good to hear positive reviews and we pride ourselves in making sure your order is of great quality and arrives as quickly as possible. Kind Regards, Suttons
Produktanmeldelser
Amy
Suttons
3 years ago
Thank you for your review. We are pleased to hear that you are happy with the condition of the plants received. Kind Regards, Suttons
Amy
Suttons
3 years ago
Thank you for your review. We are pleased to hear that you are happy with the condition of the plants received. Kind Regards, Suttons
Amy
Suttons
3 years ago
Thank you for your review. We are pleased to hear that you are happy with the condition of the plants received. Kind Regards, Suttons
Amy
Suttons
3 years ago
Thank you for your review. We are pleased to hear that you are happy with the condition of the plants received. Kind Regards, Suttons
Amy
Suttons
3 years ago
Thank you for your review. We are pleased to hear that you are happy with the condition of the plants received. Kind Regards, Suttons
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!