Plants in good condition arrived quickly and packaged well
Megan
Suttons
3 years ago
Thank you for your 5 star review, we are so pleased to hear you are happy with the service and the product you have received.
Produktanmeldelser
Megan
Suttons
3 years ago
We appreciate your feedback and are pleased to hear you are happy with the Violas.
Megan
Suttons
3 years ago
Thank you for your 5 star review, we are glad to hear you are pleased with the Lavender you have received.
0
Del
CW
CHRIS WEEKES
3 years ago
Kjøpsdato: 20/10/2021
Hva CHRIS WEEKES sa om Suttons:
QUALITY OF THE PLANT/SHRUB SHOULD HAVE BEEN BETTER
Amy
Suttons
3 years ago
Thank you for your review. We are sorry to hear that you were disappointed with the quality of the plant received, we endeavour to supply only the finest quality plants to our customers and we apologise that if on this occasion you were underwhelmed with the products received. We hope that once settled your Prunus Cherry will begin to thrive however if you do have concerns it is always best to contact our Customer Service Team direct who can look to resolve any problems for you. Kind Regards, Suttons.
Took an age to come and I had to chase it rather than getting updates. When they arrived they were half dead, not sure it will survive.
Amy
Suttons
3 years ago
Thank you for your review. We do apologise that your order took longer than anticipated to be despatched, unfortunately we did have some issues with our stock and we apologise that we did not make you aware of this sooner. We do hope that once settled your Prunus incisa Kojou-no-mai starts to thrive however we will note on your account your disappointment and if you have further concerns please do get in touch with us direct and we can look into this for you. Kind Regards, Suttons.
Produktanmeldelser
Amy
Suttons
3 years ago
Thank you for your review. We hope that after your Prunus incisa Kojo-No-Mai settles and is given a good watering they begin to thrive, if you still have concerns please do let us know and we can look into this further for you. Kind Regards, Suttons
Website promised 24 hour delivery; I got my bulbs a week later. Online customer service was no help, and stopped responding after one email back. Very disappointed; I only chose o order from them for...
Les alle
Amy
Suttons
3 years ago
Thank you for your review. Our bulbs are marked as despatched within 24 hours on our website and unfortunately this is not a guaranteed delivery date for your order. We can see that your bulbs were despatched within the relevant time frame and we are then reliant on the couriers to delivery your items in a timely fashion and we do apologise if this did not happen. Kind Regards, Suttons.
Produktanmeldelser
Amy
Suttons
3 years ago
Thank you for your review. We are positive that you will enjoy the display produced in Spring. Kind Regards, Suttons.
Amy
Suttons
3 years ago
Thank you for your review. We do apologise that several of the bulbs have arrived rotten, we hope that the others received provide you with a great range during spring but please do get in touch with our Customer Service Team direct who can look at replacing those rotten bulbs if available. Kind Regards, Suttons.
Amy
Suttons
3 years ago
Thank you for your review. We are sorry to hear that some of your Sorbet bulbs have arrived rotten, we hope that you are happy with the majority of bulbs received but please do contact our Customer Service Team direct who can look into arranging replacements if suitable. Kind Regards, Suttons.
Amy
Suttons
3 years ago
Thank you for your review. We appreciate your comments and hope that you are happy with your peat free mix when you come to use it. Kind Regards, Suttons.
Thank you so much for your 5 star review, we are so pleased to hear you have received excellent service and are happy with the products you have received.
Produktanmeldelser
Megan
Suttons
3 years ago
This is brilliant to hear! Thank you so much for your 5 star review, we are sure this plant will be a stunning addition to your garden in the spring.
Megan
Suttons
3 years ago
We appreciate your review and are pleased you are happy with the Perennial collection.
Thank you for your 5 star review, we are pleased to hear you are happy with your delivery.
Produktanmeldelser
Megan
Suttons
3 years ago
Thank you for your feedback. We are sorry to hear your concerns regarding one of the Prunus incisa Kojo-No-Mai plants, we are confident that once they have had a good drink of water and recovered from their short time in transit they will perk up. Should you have any further concerns please do not hesitate to contact our customer care team with your order details and we will be more than happy to help.
The goods have not arrived yet how can I rate them?
Naomi
Suttons
3 years ago
I am sorry it appears your order has not been sent to date so apologies if we have prematurely asked you for your review. It is currently being picked so should despatch shortly. I do apologise for any inconvenience.
SS
susan Simpson
3 years ago
You'll have to wait until Spring when they bloom Packaging and delivery was good they are now safely planted
Amy
Suttons
3 years ago
Thank you for your review. We are sorry that there was some initial confusion but are pleased that they have arrived and are now planted. We hope that provide you with an impressive display in the spring. Kind Regards, Suttons.
Produktanmeldelser
Naomi
Suttons
3 years ago
You have purchased 40 Daffodil Miniature Mixed Bulbs which comprises of 2 x packs of 20 Bulbs. The above wording is correct for the item you have purchased but I am sorry for any confusion.
Deliver items on original delivery date instead of issuing an update to say that item will not be delivered for a further FOUR WEEKS!
Megan
Suttons
3 years ago
Thank you for your valuable feedback and we will certainly take this on board. Our initial crop of Prunus incisa 'Kojo-No-Mai' did not perform as we would of expected and so we took the decision to delay dispatch to ensure the plants delivered were in keeping with the high standard of quality we strive to provide our customers. We appreciate the time you have taken to provide this constructive review.
Produktanmeldelser
Megan
Suttons
3 years ago
We appreciate your 4 star review and we are glad you are happy with the Prunus incisa 'Kojo-No-Mai'.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!