Thank you for your feedback of the Fleur Studs. Please be advised that we do provide sizes of all of our items in the product description on our website and in our catalogue. We apologise that this was not a clear representation and can confirm that we are in the process of providing model images of all of our jewellery so that our customers are able to see what they look like on. We hope that this will be of assistance.
The service was excellent. Unfortynately the bracelet was too small and not suitable.
Produktanmeldelser
Customer Service
Silver by Mail
9 years ago
Dear Mr Stephenson, thank you for your feedback. We apologise that the Casino Bracelet was 'too small and not suitable'. As a company we do aim to provide our customers with as much detail as possible in the item description and the images provided. It has been drawn to our attention that further images of the item on an individual would be helpful for the visualisation of the item size. As a result we are in the process of providing these images for our customers. Once again we apologise that the bracelet was not suitable for your needs and hope that you will find our further images of help in the future. If you require any further information regarding out items, please do contact our customer services team who will be happy to assist you. Kindest Regards, Pip @ SBM
I am over the moon with my purchase. It arrived really quickly and I was so pleased with the quality and design of the pendant. I would highly recommend Silver by Mail.
Thank you for your feedback. We do apologise that you experienced a problem with the Orange Blossom Earrings. If you would like to contact our customer services team, they may be able to assist you in a solution for this matter.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Thank you for your feedback of the Fleur Studs. Please be advised that we do provide sizes of all of our items in the product description on our website and in our catalogue. We apologise that this was not a clear representation and can confirm that we are in the process of providing model images of all of our jewellery so that our customers are able to see what they look like on. We hope that this will be of assistance.
Kindest Regards
Pip @ Silver by Mail