I have always found this company to give great customer service. Very quick delivery, sometimes I have received my goods the next day after I've made an order. Would recommend.
The process of ordering is easy and efficient. The items I ordered were of a good quality and what I was looking for. The range is generally good, although perhaps both the quality and range have...
Excellent serivice with returns processed without question and replacements
sent out quickly. Have been shopping with silver by mail for many years and have always been pleased with everything I...
Bangle exactly as described and shown. Beautifully boxed.Really quick dispatched and delivered. Will definitely purchase from them again in the future.
Thank you for your feedback. We sincerely apologise that you have been disappointed with the service that you received. We note from your account that you returned your purchased items for refund which was processed immediately for you. We hope that you found the returns process satisfactory and if we can be of any further help, please do contact our customer services team.
Kindest Regards Pip @ Silver by Mail
Produktanmeldelser
Customer Service
Silver by Mail
9 years ago
Dear Mrs Parkes,
Thank you for your feedback regarding the French Knot Bangle. Please be advised that this bangle is advertised on our website as being delicate and likened to a ribbon. We apologise that you were dissatisfied with the quality of this item and note from your account that you were refunded for this. We hope that you were satisfied with how your return was processed and if we can be of any further assistance, we will be happy to oblige.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Thank you for your feedback. We sincerely apologise that you have been disappointed with the service that you received. We note from your account that you returned your purchased items for refund which was processed immediately for you. We hope that you found the returns process satisfactory and if we can be of any further help, please do contact our customer services team.
Kindest Regards
Pip @ Silver by Mail