Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Sephora Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

180,386 av 180,385 anmeldelser

Jonathan T.

Feefo-verifisert

GBR

7 months ago

Hva Jonathan T. sa om Sephora:

Great experience

The service was very smooth and I received the item within the stipulated days...it was actually two days early. I also loved the boxing of the package as well and the ease of navigating the Sephora...

Les mer

Pålitelig kunde

Feefo-verifisert

7 months ago

Pålitelig kunde

Feefo-verifisert

7 months ago

The delivery took longer than expected

Muhammad hamza

Feefo-verifisert

GBR

7 months ago

Alison Pilling

Feefo-verifisert

GBR

7 months ago

Hva Alison Pilling sa om Sephora:

Zero communication

I ordered an e-gift card. They took the money but I never heard anything else from them. Eventually I figured out that if I created an account, then I would find the card there to download, but no...

Les mer

Vanessa

Sephora

7 months ago

Hello Thank you for taking the time to leave a review. We apologise for the inconvenience you experienced with your e-gift card order. Your insights are valuable and will be used to improve our processes. Kind Regards, Customer Care

Pålitelig kunde

Feefo-verifisert

7 months ago

My package did not arrive. I received no updates from sephora. When I tried to chase it is had to send several emails and Facebook message before I was acknowledged. The phone lines were constantly...

Les mer

Vanessa

Sephora

7 months ago

Hello Thank you for sharing your feedback. We apologise for the trouble you experienced with your missing package. We are happy to hear your order has been replaced, should you encounter any issues please let us know. Kind Regards, Customer Care

Chelsee

Feefo-verifisert

GBR

7 months ago

Hva Chelsee sa om Sephora:

Poor Delivery Service/Customer Service

I've been chasing a response from Sephora following a delivery which was lost in transit by Evri, although their delivery status confirmed the package had been delivered to the collection point. I've...

Les mer

Vanessa

Sephora

7 months ago

Hello Thank you for taking the time to leave a review and we are sorry to hear you are encountering issues with your order. As requested, we have processed a refund today for your order and additional confirmation should be with you shortly via email. Kind Regards, Customer Care

Pålitelig kunde

Feefo-verifisert

7 months ago

Marketing team ate

I think the marketing on the Sephora app doesn’t get enough recognition because everything is presented in such an intriguing way. The product displays always catch my attention, from the visuals to...

Les mer

Pålitelig kunde

Feefo-verifisert

7 months ago

Hourglass concealer review

I’ve received the hourglass concealer and I found it ticked all my boxes for a great concealer , it’s lightweight and my skin and super natural, love it .

Pålitelig kunde

Feefo-verifisert

7 months ago

Still awaiting confirmation of refund to Klarna account from beginning of January

Rima

Sephora

7 months ago

Hi , We’re very sorry to hear that you’re still awaiting confirmation of your refund and sincerely apologize for the delay. We understand how frustrating this must be.To help us look into this matter and assist you further, we kindly ask that you contact us directly at care@sephora.co.uk with your order details. We’ll be happy to support you and work toward a resolution as quickly as possible. Kind regards, Customer Car

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Sephora-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?