Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,500 anmeldelser

SARAH ELLIOTT

Feefo-verifisert

GBR

11 months ago

Hva SARAH ELLIOTT sa om Headwater:

Good booking experience

Very friendly and efficient.

Steph

Headwater

11 months ago

Thank you for your review and 5's :-) Have a wonderful time in Italy next year. Stephanie Customer Coordinator

STUART REVELL

Feefo-verifisert

GBR

11 months ago

Hva STUART REVELL sa om Headwater:

Excellent booking service.

Friendly and efficient.

Steph

Headwater

11 months ago

Thank you for taking the time to pop a review on for us, it is appreciated. Enjoy Italy when the time comes. Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

11 months ago

Great service

Stella was very helpful and efficient and communicated promptly and efficiently

Steph

Headwater

11 months ago

Thank you for your review today. Venabu is our most popular trip so I know you will enjoy it :-) Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

11 months ago

Friendly, efficient service.

Hannah, the Headwater advisor, was friendly, polite and extremely helpful. She was able to answer all my queries regarding our forthcoming trip and spent some time checking and pricing various...

Les mer

Steph

Headwater

11 months ago

Thank you very much for your wonderful review. I have shared with Hannah and the team :-) Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

12 months ago

Responsive, helpful and engaging

Responsive, helpful and engaging. Listening to out needs and providing guidance.

Steph

Headwater

11 months ago

Thank you for your lovely review. I am pleased we have found you a trip to look forward to :-) Stephanie Customer Coordinator

JOHN LAMBERT

Feefo-verifisert

12 months ago

Hva JOHN LAMBERT sa om Headwater:

Excellent and speedy service from Helen, an expert member of staff.

Steph

Headwater

12 months ago

Yes, with 25 years under her belt she is certainly an expert :-) Thank you for your wonderful comments. I will be sharing with the team! Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

12 months ago

Prompt, efficient and extremely helpful

Steph

Headwater

12 months ago

Just what we like to read :-) thank you Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

12 months ago

friendly and knowledgable srvice

very good, friendly attentive and informative

Steph

Headwater

12 months ago

Thank you for taking the time to review us. I will make sure that Andrew sees your comments :-) Enjoy Madeira when the time comes. Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

12 months ago

Self guided walking in Puglia - excellent trip

Excellent holiday. Everything went smoothly. The hotels were very good and all the people from local partner Slow Active Travel were well organised and helpful, with good communication. The walks...

Les mer

Steph

Headwater

12 months ago

Your comments are wonderful to read and I so pleased you enjoyed Puglia. Venetian Hills next I'm sure you will enjoy this just as much :-) Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

12 months ago

Holiday booking

Prompt efficient pleasant to deal with.Very human.

Steph

Headwater

12 months ago

Thank you for your lovely comments. I hope you enjoy Croatia when the time comes :-) Stephanie Customer Coordinator

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo