Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Headwater-anmeldelser

Viser alle 1,500 anmeldelser

Pålitelig kunde

Feefo-verifisert

11 months ago

Prompt communication and great itineraries! Hannah was very helpful and professional.

Steph

Headwater

11 months ago

Thank you so much for your wonderful review :-) I have shared this with Hannah and the wider team! Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

11 months ago

Booking process

Responsive and effecient

Steph

Headwater

11 months ago

Thank you for your review and 5's :-) Enjoy Croatia when the time comes. Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

11 months ago

Prompt friendly service

Steph

Headwater

11 months ago

Thank you for your review. Have a great trip when the time comes :-) Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

11 months ago

Excellent service and very informative

Steph

Headwater

11 months ago

Thank you for taking the time to add your comments, it is very much appreciated. Stephanie Customer Coordinator

JANE SMITH

Feefo-verifisert

GBR

11 months ago

Hva JANE SMITH sa om Headwater:

A great company to deal with.

Very friendly and responsive. They always get back to you quickly with the information you need and are extremely helpful and pleasant to deal with.

Steph

Headwater

11 months ago

Thank you very much for your lovely review and 5 *'s :-) Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

11 months ago

Professional, knowledgeable and friendly holiday company

Professional, knowledgeable and friendly service. Helped with questions about our holiday choice and booked with ease. Communication each step of the booking process was excellent.

Steph

Headwater

11 months ago

Thank you so much for your wonderful review and 5*s. I have shared with Steph who will be so pleased :-) Enjoy the Dordogne when the time comes. It is my favorite region in France, there is so much to see and do there!! Stephanie Customer Coordinator

HARRIET KEMP

Feefo-verifisert

11 months ago

Hva HARRIET KEMP sa om Headwater:

Good as ever

As ever very easy to deal with, understand our needs and responsive to specific requests

Steph

Headwater

11 months ago

Thank you so much for your review and 5*'s it is much appreciated :-) I am sure you will love Gozo, I know I did! Stephanie Customer Coordinator

Pålitelig kunde

Feefo-verifisert

11 months ago

Lack of follow-up confirmation

Very pleasant staff but for the first time in dealing with Headwater were very slow at confirming our reservation request had been confirmed. Whilst one member of the booking party eventually...

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Steph

Headwater

11 months ago

Thank you so much for your review, and I’m really sorry we didn’t get back to you as quickly as we normally would. I can see your confirmation invoice has now been sent, and we’re looking into what caused the delay. We truly appreciate your patience and understanding — and hope you have an amazing time in Italy! Stephanie Customer coordinator

GRAHAM

Feefo-verifisert

GBR

11 months ago

Hva GRAHAM sa om Headwater:

Going the extra mile

Helen & Sara went the extra mile in tailoring our self-guided cycling tour.

Steph

Headwater

11 months ago

Thank you for taking the time to pop a review on for us. I will share this with the team :-) Stephanie Customer Coordinator

SANDRA J

Feefo-verifisert

CAN

11 months ago

Hva SANDRA J sa om Headwater:

Asks met

Luke was diligent in answering questions and realizing a booking success with my asks met.

Steph

Headwater

11 months ago

Thank you very much for you lovely review. I will make sure Luke sees this :-) Stephanie Customer Coordinator

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