thank you for your kind comments our our service. In terms of our pricing, these are carefully considered and we do our best to keep our prices as low as possible.
Regards, The Firefly Team
The customer service person Louise was phenomenal. There were shipment issues and Louise always reassured me that my shipment was on its way even if previous shipment was lost or incomplete. She...
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Fireflyfriends
Fireflyfriends - UK
9 years ago
we try to ensure that even if there has been an error, we do everything we can to fix it with minimal fuss and the customer having had a positive experience. We are delighted that you eventually got your Upsee and that you are making positive memories with it.
Regards, The Firefly Team
We are ecstatic that you were pleased with the ordering process in its entirety and that when the Upsee arrived you and your son both enjoyed it.
Regards, The Firefly Team
Efficient transaction. What I didn't realize is that firefly also provides a community of connected families who are all experiencing life with a special needs child. I now follow them on FB and...
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Fireflyfriends
Fireflyfriends - UK
9 years ago
We pride ourselves on our efficiency, if that has shone through, that's great news. The Firefly community is an excellent feature, which we are all very proud of. The GoTo seat is an excellent piece of kit which should create ample opportunities to explore new experiences.
Regards, The Firefly Team
we do our best to get products shipped as quickly as possible, and also respond to communications as efficiently as we can. Being able to facilitate new, positive experiences is what we are all about, thank you.
Regards, The Firefly Team
We both love that it was free shipping and your company was really good about letting us know when it was going to be there and it was there when you said it would be thank you so much
Fireflyfriends
Fireflyfriends - UK
9 years ago
we try to make the ordering and delivery process as stress free and rapid as possible, we're delighted that this was the case here. We are so glad that Jasper is happier and more comfortable, thanks, in part, to our product. Thank you so much.
Regards, The Firefly Team
All my dealings with firefly have been awesome! Amazing products, great shipping service and a great community to be a part of! Thank you!
Fireflyfriends
Fireflyfriends - UK
9 years ago
We are delighted that you have this opinion of us, and hope to continue to impress you. It is superb to hear that your daughter has used the Scooot to increase participation with others, a major aim with this and all of our products.
Regards, The Firefly Team
our service is purposely kept at a high level, to ensure our customer's get the best delivery time possible. We are delighted that your daughter has made such great use of the product.
Regards, The Firefly Team
We are delighted that the Upsee arrived with you quickly. The Upsee creates so many new memories, and we are delighted that your daughter is enjoying it so much.
Regards, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
