we try to ensure that everything we send to our customers is informative and of value. It is fantastic for us to hear that the Upsee has opened up new possibilities for your daughter, and long may it continue.
Regards, The Firefly Team
I really like working with firefly friends. The products are amazing and actually very affordable for the quality. Compared to other sites that supply special needs equipment I was able to get my...
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Fireflyfriends
Fireflyfriends - UK
9 years ago
it is great to hear that you find our products so high in quality and low in price, that's the way we want it to be. The GoTo Seat is so adaptable, it is a great way to explore new places that you may not have been able to access before. This is a similar situation with the Upsee, creating new possibilities and experiences.
Regards, The Firefly Team
We ensure that our packaging is as protective as possible, this ensures you receive the product in perfect condition. The Upsee helps create positive memories, and new life experiences, we are delighted that your daughter is benefiting from using it.
Regards, The Firefly Team
We try to keep the whole process as simple as possible. We can certainly look at your suggestion, but other than that, it is great that you like the product, thank you very much.
Regards, The Firefly Team
The amount charged to my credit card was more than amount approved on the confirmation.
Fireflyfriends
Fireflyfriends - UK
9 years ago
my apologies that this happened, hopefully this was resolved in the end for you, we do our best to get these things right, and sometimes it doesn't go smoothly, but we will always do our best to resolve it for you as quickly as possible.
Regards, The Firefly Team
This was easy to look up and place an order. Delivery was fast.
Fireflyfriends
Fireflyfriends - UK
9 years ago
we like to ensure that the whole process, ordering and delivery is as rapid and simple as possible. Your daughter will now be able to enjoy new experiences, and that is great news for you and us, as the makers.
Regards, The Firefly Team
We needed the product very quickly as we were heading out on holiday. Customer service couldn't have been more friendly, helpful & efficient. Excellent service and product.
Fireflyfriends
Fireflyfriends - UK
9 years ago
If a customer needs faster delivery, we will endeavour to make that happen, i'm glad our effort has been noticed.
Regards, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
