Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

vurderinger det siste året

Viser alle 17,581 anmeldelser

Mr Stanley

3 years ago

Hva Mr Stanley sa om Directline Flights:

Great thank you.

Miss Hargreaves

3 years ago

Hva Miss Hargreaves sa om Directline Flights:

I spoke directly to Tracey and she helped me instantly to solve my problem.

Brilliant Personal Service. I was was very worried when I rand and Tracey gave me total peace of mind. Many Thanks.

Ms Watt

Edinburgh

3 years ago

Hva Ms Watt sa om Directline Flights:

Great service; helpful staff.

All my queries were easily and efficiently dealt with

Mrs Holmes

3 years ago

Hva Mrs Holmes sa om Directline Flights:

Prompt replies to phone calls, friendly, efficient staff and exceptional service.

Mrs Copley

3 years ago

Hva Mrs Copley sa om Directline Flights:

Seems you have one chance to book flight ;price can change)If you have to s

Found it difficult to complete the requirements for luggage “had to come out of program and start again” (I only wanted one extra big bag) but did get there

Sara Bradley

Directline Flights

3 years ago

Dear Mrs Copley, Many thanks for your feedback. I'm glad to hear that you were able to add the baggage you needed to your booking. Our call centre can make bookings over the phone at the same price as online. If you need anything further please call one of us on 020 8239 33333 and we will be more than happy to help. Best regards. Sara. Directline Customer Service Team

Pålitelig kunde

3 years ago

Unsuccessful online -customer services was first rate re boarding pass

Yes definitely - booking the flights was straight forward but as an elderly person I needed customer services to assist getting the boarding pass. Thank you

Mrs Whicher

3 years ago

Hva Mrs Whicher sa om Directline Flights:

Made things easy and simple

Very helpful, spoke to Sarah. Made booking flights easy as it used to be before technology took over. A delight to use an agent and confident that there is someone to go back to with any queries on...

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Pålitelig kunde

3 years ago

Quite good but took me ages to do as not very technically minded not good with all this modern technology I just hope I have booked ok

Sara Bradley

Directline Flights

3 years ago

Dear Mr S. Thank you for your feedback. You're very welcome to call one of the team who can go through your booking and cheque everything for you. Our number is 0208 239 3333. If you would prefer to make bookings by phone in the future, is the same price as booking on our website. Best regards. Sara. Directline Customer Service Team

Pålitelig kunde

3 years ago

Very helpful via easy to understand emails when I sent questions!

They were patient and very helpful when I sent questions re things I did not understand.

Pålitelig kunde

3 years ago

Easy

Everything was so easy, I’m definitely use this again

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