Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

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vurderinger det siste året

Viser alle 17,581 anmeldelser

Pålitelig kunde

3 years ago

Excellent but your website won't let me give five stars

Yes fix your website as you have five stars and it won't let me put them. OK now it did

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Pålitelig kunde

3 years ago

Online service went well but was not given the option to choose my seat and therefore my baggage allowance. Had to pay additionally on the EasyJet website to book my seats.

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Pålitelig kunde

3 years ago

I will most definitely go to direct flight first when I do my next holiday

I found it easy to do the website was easy to operate …… which makes a huge difference

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MC

Mr Cwynarski

WHITSTABLE

3 years ago

Hva Mr Cwynarski sa om Directline Flights:

definetly will recommend and use again!

very helpful kind and courteous when I ran into difficulties and saved my holiday bookings--------I am 83!

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Pålitelig kunde

3 years ago

Absolutely effortless.I would recommend them anytime

Absolutely effortless…I sailed through booking with them No hassle.

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MW

Mr Winzer

3 years ago

Hva Mr Winzer sa om Directline Flights:

Sorted by phone

Initial web site probs but sorted out after hours very quickly

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MD

Mrs Davison

3 years ago

Hva Mrs Davison sa om Directline Flights:

Making the card payment difficult and took three attempts and using a different card.

Sara Bradley

Directline Flights

3 years ago

Dear Mrs Davison, Many thanks for your feedback. The banks and card issuers have introduced some more stringent security measures and this could be the reason that your cards failed. I would urge you to get in touch with them to find out why this was. Best regards Sara Customer Service Team.

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ML

Mr Long

3 years ago

Hva Mr Long sa om Directline Flights:

The two Customer Service ladies I dealt with, Sarah and Josie, were superb. They were ultra polite and made light work of my problems.

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ME

Ms Egerton

3 years ago

Hva Ms Egerton sa om Directline Flights:

Fast and helpful

Was expecting problems when an issue with payment or flight flashed up onscreen, and I was directed to a phone number. I sighed, expecting the afternoon to be written off. However, Tracey answered...

Les mer

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MC

Mr Carrington

3 years ago

Hva Mr Carrington sa om Directline Flights:

ALL GOOD

DID OK I SUPPOSE

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