Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Directline Flights-anmeldelser

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Service

vurderinger det siste året

Viser alle 17,581 anmeldelser

Pålitelig kunde

3 years ago

Will use this service for all of my bookings thank you very much

The service I received from Tracy was excellent as am not very good at booking in for my flight she helped me and talked me through everything

Pålitelig kunde

3 years ago

First flight for over two years! Out of practice!

Everyone I spoke to was helpful, knowledgeable and friendly

Ms Hughes

3 years ago

Hva Ms Hughes sa om Directline Flights:

I asked for special assistance but have not heard a word

Sara Bradley

Directline Flights

3 years ago

Dear Mrs Hughes, Thanks for your feedback. I can see that you contacted easyJet directly to arrange your assistance. I am sorry that they have not yet responded, they are working through the request in strict date order. As your flight is not for a month I expect that they will be in touch with you nearer the time to confirm the arrangements. You are welcome to call easyJet on 0800 260 6686, the best time to call is at 0800 in the week, or at any time on a Sunday, as you are likely to get straight through to them more quickly. Best regards Sara Customer Service Team.

Mrs Collins

West Kent

3 years ago

Hva Mrs Collins sa om Directline Flights:

All made easy.

I am in my 70’s and not so quick as I used to be but each step of the booking was made easy. When I had finished and printed it all out I patted myself on the back, and all thanks to Directline...

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Pålitelig kunde

3 years ago

All good..

Mr Mazzotta

3 years ago

Hva Mr Mazzotta sa om Directline Flights:

i phoned to cancel my flight she told me to go my local tui shop .

Sara Bradley

Directline Flights

3 years ago

Dear Mr Mazzotta Thanks for your feedback. Our phone and email records show that we have never received a call or email from you, perhaps you called TUi directly and were asked to visit one of their shops by a TUI agent? We would never instruct a customer to do this as this is something we can, and do help with. If you still require assistance please let me know. Best regards Sara Customer Service Team.

Mr Garner

3 years ago

Hva Mr Garner sa om Directline Flights:

Knowledgeable,helpful,easy to deal with.

As always , my questions were answered in a detailed and friendly way, thank you Gemma

Pålitelig kunde

3 years ago

Would use again and if asked would recommend

The service was so good that I didn't realise I was using Directline Flights service.

Mr Arnold

3 years ago

Hva Mr Arnold sa om Directline Flights:

Nice and easy with no stress.

Pålitelig kunde

3 years ago

Easy peasy. Thank you

Easy and quick. No problem encountered. Will use again.

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