Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Celebrity Cruises Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,403 anmeldelser

Pålitelig kunde

Feefo-verifisert

3 months ago

Celebrity Cruises

3 months ago

Thank you for taking the time to rate our service.

LINDA

Feefo-verifisert

GBR

3 months ago

Hva LINDA sa om Celebrity Cruises:

Solo cabin booking discrimination!

I wanted to book 2 Aquaclass cabins 1 for myself (solo) and 1 for 2 pax. When I went to room selection it said all aquaclass were “sold out” and offered a verandah cabin. Went on to select room for 2...

Les mer

Celebrity Cruises

3 months ago

Thank you for sharing this feedback with us. We are very sorry for the frustration you experienced when trying to book your AquaClass stateroom, and we apologise sincerely if it made you feel discriminated against as a solo traveller. That is never our intention. Our AquaClass staterooms have a minimum occupancy of two guests, which means they will not appear in the search results for solo occupancy. We also have a very limited number of dedicated solo staterooms, and these often sell out quickly due to high demand, therefore we recommend booking in advance. Please know that we deeply value our solo guests and would never wish to disadvantage or exclude them. We understand how disappointing this must have been, especially as a loyal Celebrity Cruises guest, and we are truly sorry. If you’d like, our team can help explore alternative options or future sailings that may better suit your needs. You can reach us on 0344 493 2043 or at customerserviceuk@celebritycruises.com. Thank you again for your loyalty and for bringing this to our attention.

Pålitelig kunde

Feefo-verifisert

3 months ago

CELEBRATING CELEBRITY CULTURE - EXCELLENCE AT SEA.

We choose no other cruise line any more. Celebrity sets the standard, it is exceptional. The Edge class ships are extremely well-designed and luxurious, cabins are spacious and well appointed, the...

Les mer

Celebrity Cruises

3 months ago

Thank you for your wonderful feedback. We are delighted to hear about your experience, and we truly appreciate your loyalty to Celebrity Cruises. It is our pleasure to have you sail with us, and we look forward to welcoming you back on board again soon.

Pålitelig kunde

Feefo-verifisert

3 months ago

Very Helful

The service I received was Excellent.

Celebrity Cruises

3 months ago

Thank you for your feedback, we look forward to welcoming you onboard!

Pålitelig kunde

Feefo-verifisert

3 months ago

Best cruise ever

I sail with celebrity each year; however, this year the cruise was better than ever. All of the staff went above and beyond. Never once did I eat of the menu in Eden instead the head chef came and...

Les mer

Celebrity Cruises

3 months ago

Thank you for sharing your wonderful feedback about your time onboard. We are delighted to hear that our team helped make your experience so special and memorable. We truly appreciate you taking the time to let us know, and we look forward to welcoming you back onboard again soon.

PAUL HAUGHEY

Feefo-verifisert

IRL

3 months ago

Hva PAUL HAUGHEY sa om Celebrity Cruises:

Professional,friendly and very helpful

James was professional and helpful.He gave us time and we didn’t feel under pressure.

Celebrity Cruises

3 months ago

Thank you for your feedback Paul, we look forward to welcoming you onboard!

LORRAINE HOPE

Feefo-verifisert

3 months ago

Hva LORRAINE HOPE sa om Celebrity Cruises:

Fabulous friendly and helpful staff, amazing food and lovely ships in the fleet

Celebrity Cruises

3 months ago

Thank you for your feedback Lorraine.

Pålitelig kunde

Feefo-verifisert

3 months ago

Lack of follow up and poor communication still waiting to hear back from them for their response to the cancellation of our cruise expenses. Seem to be cherrypicking what they want to do

Celebrity Cruises

3 months ago

Thank you for your feedback. We’re very sorry to hear that you are still awaiting a response regarding your cruise expenses. We will contact the appropriate team and ensure they reach out to you directly to assist further. Thank you for your patience and understanding.

MALCOLM MULLAN

Feefo-verifisert

GBR

3 months ago

Hva MALCOLM MULLAN sa om Celebrity Cruises:

Good

Celebrity Cruises

3 months ago

Thank you for taking the time to rate our service Malcolm.

Pålitelig kunde

Feefo-verifisert

3 months ago

Excellent

Excellent service throughout, just the odd sour face. Service at the bars was great, sometimes I have experienced "blank" on other cruises but not on this one and was very pleased.

Celebrity Cruises

3 months ago

Thank you for your feedback.

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?