Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Celebrity Cruises Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 9,406 anmeldelser

Pålitelig kunde

Feefo-verifisert

3 months ago

Excellent

Excellent service throughout, just the odd sour face. Service at the bars was great, sometimes I have experienced "blank" on other cruises but not on this one and was very pleased.

Celebrity Cruises

3 months ago

Thank you for your feedback.

Pålitelig kunde

Feefo-verifisert

3 months ago

Having already selected the desired cruise all available options were explored without feeling pressured or rushed.

Celebrity Cruises

3 months ago

Thank you for your feedback, we look forward to welcoming you onboard!

VICTORIA POYNTER

Feefo-verifisert

GBR

3 months ago

Hva VICTORIA POYNTER sa om Celebrity Cruises:

Fantastic cruise for a family with a teenager.

First time cruising and we were not disappointed. We were on the Silhouette and the service was exemplary, food was fantastic and varied. The live music was also really good. We loved every minute on...

Les mer

Celebrity Cruises

3 months ago

Thank you for your lovely feedback. We’re thrilled to hear that you and your family enjoyed your first time onboard, and we truly hope to welcome you back again soon!

Pålitelig kunde

Feefo-verifisert

3 months ago

Love Celebrity

This was our first cruise and we received excellent service from the moment we embarked. The ship was lovely and extremely clean and comfortable.

Celebrity Cruises

3 months ago

Thank you for sharing your first experience onboard Celebrity Cruises. We’re delighted to have had you sail with us, and we truly hope to welcome you back onboard again in the near future!

Pålitelig kunde

Feefo-verifisert

3 months ago

Great service

I am always really happy with the service provided by Celbrity Cruises and i won't go elsewhere. Hannah Trusty in particular is great and really helpful in getting me booked up.

Celebrity Cruises

3 months ago

Thank you so much for your feedback, we look forward to welcoming you back onboard!

KEVIN SHAKESHEFF

Feefo-verifisert

GBR

3 months ago

Hva KEVIN SHAKESHEFF sa om Celebrity Cruises:

Excellent attention

Very professional service

Celebrity Cruises

3 months ago

Thank you for your feedback Kevin.

Pålitelig kunde

Feefo-verifisert

3 months ago

Amazing cruise

My first cruise and it was absolutely amazing! The staff, the food, the entertainment, the ship and all its lovely features, outstanding!

Celebrity Cruises

3 months ago

Thank you for your feedback, we're so happy to hear that you enjoyed your first cruise with us and we look forward to welcoming you back onboard!

Pålitelig kunde

Feefo-verifisert

3 months ago

Eventually got there !

Contacted customer service twice , first contact was difficult as the agent didn’t seem to understand what I was meaning . I was hoping to book and pay for 3 cabins which I then put on free hold ....

Les mer

Celebrity Cruises

3 months ago

Thank you for your feedback. We’re truly sorry for the difficulties you experienced when trying to retrieve your bookings on hold. We understand how frustrating that must have been. We’re very glad to hear that a Celebrity Cruises representative was able to assist you and confirm all three reservations. If you have any further questions or concerns, please don’t hesitate to contact us on 0344 493 2043 or email customerserviceuk@celebritycruises.com. Thank you.

Pålitelig kunde

Feefo-verifisert

3 months ago

CSR very professional,good knowledge of product.

Celebrity Cruises

3 months ago

Thank you for your feedback!

JOHN

Feefo-verifisert

GBR

3 months ago

Hva JOHN sa om Celebrity Cruises:

Excellent customer service experience in booking

Emma Ash helped us book a cruise with Celebriry Cruises. She was extremely helpful and professional and gave us the advice we needed.

Celebrity Cruises

3 months ago

Thank you for your feedback John, we are delighted to have you onboard with us!

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo

Celebrity Cruises-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?