Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service

beoordelingen in het afgelopen jaar

Alle 7,696 beoordelingen worden weergegeven

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

I logged on, could see my account, clicked on manage account (just to see if there were any interesting details there, not that I wanted or needed to do anything). All I got was a blank screen, and...

Meer lezen

Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry that you have experienced a problem with your account. You should be able to view all pages when logged into your account as soon as your account is open. If you continue to experience further problems please get in touch now https://www.paragonbank.co.uk/ParagonBank_Viewer/ParagonBank/contact-us

Kind regards, Jemma

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Customer service very good only problem was receiving email no fault of theirs down to BT

Betrouwbare klant

9 years ago

Record of transaction not sufficiently apparent

I have tried to take a maturity option but was left unsure whether or not my proposed option has been accepted. I expected to find some record of my transaction recorded on my account.

Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs which you may also find helpful when selecting your options. You will receive a re-investment confirmation by email with your selected options confirmed. If you would like to speak to us further, please get in touch now https://www.paragonbank.co.uk/ParagonBank_Viewer/ParagonBank/contact-us

Kind regards, Jemma

Betrouwbare klant

9 years ago

I have found them efficient and clear in their instructions

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Very good service and rates

Easy to access on line and on the phone always helpful, thank you Rates are usually competitive, though not so on ISAs

Trusted Customer

Leicester

9 years ago

Wat Trusted Customer zei over Paragon:

Spoke with Beth at Paragon 2/10/17 very ,very helpful and efficient solved my problem in minutes with diligence and care in a very friendly manner.

Betrouwbare klant

9 years ago

Yes

Betrouwbare klant

9 years ago

Its appears a great service and easy to use

family have used you for 3/5 years and suggested that I do, all seems very good

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Repeat

Very straightforward for us to manage.

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Easy to manage my accounts online.

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