Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

Alle 7,696 beoordelingen worden weergegeven

Trusted Customer

Norfolk UK

9 years ago

Wat Trusted Customer zei over Paragon:

I've enjoyed a pleasent hastle free experience over the 12months of my account. I would certainly consider using you again Thankyou

Betrouwbare klant

9 years ago

Not impressed by difficulties in opening a joint account.

I found opening a joint account with my son, using money from a matured joint account, difficult. ( I already had an account with you.) We had to send documents to prove his identity, although he...

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Jemma

Paragon

9 years ago

Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future.If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now https://www.paragonbank.co.uk/ParagonBank_Viewer/ParagonBank/contact-us

Kind regards, Jemma

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Top interest rates, brilliant online banking site.

I like everything about Paragon's online banking, They have really created a first-class system to allow people to manage their money. And it is so simple. Interest rates are amongst the best too.

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Simple & Easy

Easy to set up and very quick in installing our account

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Stressful and confusing

Having chosen what I required for a maturing Account replacement, you then confused the situation by taking me back to the details of the maturing A/C! Therefor I do not know if you have accepted my...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs which you may also find helpful when you are going through the maturity process online. You will also receive a confirmation email which will re confirm the maturity rate you have selected for your reference. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind Regards, Jemma

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Provides clear information with a web site that is straightforward to use.

Trusted Customer

Bedford

9 years ago

Wat Trusted Customer zei over Paragon:

Excellent Savings Bank

Competitive interest rates. Online service very straightforward and easy to use. Very helpful staff when contacted via secure messaging. Paragon provide everything I want / need from as basic savings...

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Betrouwbare klant

9 years ago

Impersonal emails

Email sent 27 Sep does not include any identification of addressee. We are husband and wife and similar emails do not differentiate between us. A simple name would be appropriate and courteous. John...

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Jemma

Paragon

9 years ago

Thanks for taking the time to respond. We’re sorry you’re not happy with the email you have received. Your feedback is important to help us improve for the future and we will be looking into this. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.

Kind regards, Jemma

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Good customer service

Friendly helpful lady - helped me through the online procedure.

Trusted Customer

9 years ago

Wat Trusted Customer zei over Paragon:

Very pleased with how quickly the account was set up and would definitely recommend Paragon Bank to others.

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