Hoe worden Feefo-beoordelingen verzameld?

We verzamelen onafhankelijk feedback namens de bedrijven die met ons samenwerken. Ons platform benadert alleen geverifieerde kopers, dus je kunt er zeker van zijn dat je beoordelingen van echte klanten leest.

Wie kan een Feefo-beoordeling achterlaten?

Alleen klanten met een aankoopbewijs kunnen een Feefo-beoordeling achterlaten. We zorgen hiervoor door kopers direct na hun aankoop te benaderen.

Hoe verifiëren we beoordelingen?

We controleren of beoordelingen van echte klanten zijn door ze te koppelen aan een verkoop of transactie. Mensen worden alleen uitgenodigd om een beoordeling achter te laten na een aankoop bij het bedrijf.

Hoe gaan we om met nepbeoordelingen?

Feefo voorkomt dat mensen nepbeoordelingen achterlaten doordat we alleen geverifieerde kopers uitnodigen om feedback te geven.

Paragon Beoordelingen

Alle 7,696 beoordelingen worden weergegeven

Betrouwbare klant

3 years ago

Seamless, top rates, just cancelled a withdrawal to stay with you,

They don't bombard me with offers, good rates from a well-known bank. I feel comfortable with you in today's environment.

Lois

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Appalling easy access interest

Compared to other banks, their easy access is really awful so I am moving my money. They are paying less than half what I can get elsewhere.

Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Betrouwbare klant

3 years ago

Always a muddle and disappointing

They have not increased rate on my account since July and when I queried this I was told basically - if you are not happy then change your account yourself. When I tried, the account offered was...

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Matt

Paragon

3 years ago

We're sorry to hear about your dissatisfaction with our process for increasing rates on our savings accounts. We do aim to offer consistently competitive rates and make any increases available to any Paragon customer through new issue accounts. As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates, and you are entitled to move any funds between access product issues as you see fit.

Trusted Customer

Kibworth

3 years ago

Wat Trusted Customer zei over Paragon:

Exceptionally kind and patient when explaining actions.

Your staff are so helpful especially when dealing with people of an older age group who are not Computer literate.

Matt

Paragon

3 years ago

Customer service is our highest priority, so we really value your positive comments, which we will pass onto our team! Thank you for taking the time to leave us a review.

Betrouwbare klant

3 years ago

Easy to do.

Very easy to open new account with a better interest rate, and transfer money from another into it. Simple process. I don't normally check this as Paragon is the only bank I know that send you emails...

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Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Market Leader for me

Transferred my ISA over a year ago due to better rates and have been pleased to continue again for the same reason. Good communication and customer friendly web site. Altogether a sound investment.

Betrouwbare klant

3 years ago

Quick, easy to use, can understand process from start to finish. I am not the most proficient in a computer. I now have several on line Paragon accounts which I can access with ease and all were up...

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Matt

Paragon

3 years ago

Many thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Wat Trusted Customer zei over Paragon:

Made things easy for me.

Cara was most patient and helpful. A good advert for Paragon.

Betrouwbare klant

3 years ago

Excellent website

Fairly easy to use and able to complete what I required in the first place

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Betrouwbare klant

3 years ago

Double Take Savings Account Serious Interest Boost Thanks to Paragon

I've opened a new Treble Take Savings very simply online because I want to reap at least some benefit from getting a competitive interest rate on my savings, which was, as always, very easy to do -...

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