Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Thompson & Morgan Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 119,594 pārskati

Uzticams klients

Verificēja Feefo

8 years ago

Great service

I had a query about my order and this was dealt with very quickly

Caitlin

Thompson & Morgan

8 years ago

Thanks for the comment on our customer service :) I am glad that we were able to assist with your query. ~ Regards, Caitlin

Atsauksmes par produktu

Pirkuma datums: 30/06/2017

Uzticams klients

Verificēja Feefo

8 years ago

first class as always

easy to order on line and good delivery

Caitlin

Thompson & Morgan

8 years ago

Thanks, I always find ordering online so quick and efficient that you can do from anywhere with internet access :) ~ Regards, Caitlin

Atsauksmes par produktu

Pirkuma datums: 28/06/2017

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Trustworthy company

Never fails to deliver strong plants, quickly & when stated or expected. Trustworthy company.

Caitlin

Thompson & Morgan

8 years ago

So glad that you were pleased with our service and delivery of the plants, thanks for your feedback. ~ Kind Regards, Caitlin

Atsauksmes par produktu

Pirkuma datums: 03/07/2017

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Excellent service. Even refunded a voucher code which wouldn't go through online

Caitlin

Thompson & Morgan

8 years ago

I am sorry that your voucher wouldn't work on the website at first, I am glad that we were able to fix the problem :) ~ Regards, Caitlin

Pirkuma datums: 03/07/2017

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Great service

Website easy to negotiate, ordering and payment simple, efficient delivery

Caitlin

Thompson & Morgan

8 years ago

Thanks for the comments on our new website :) the update has definitely made it easier to use. ~ Regards, Caitlin

Pirkuma datums: 29/06/2017

Uzticams klients

Verificēja Feefo

8 years ago

Dead plants

Unfortunately, all the plants we received were in a terrible state. I had no idea that they would be delivered almost flat-packed through the front door (and they really were. I am not exaggerating);...

Lasīt vairāk

Ryan B

Thompson & Morgan

8 years ago

I am very sorry to hear this, and for any inconvenience caused by this. I appreciate how disappointing this is. I have replaced your order for you and a new pack will be sent as soon as they are available again. Kind regards, Ryan

Pirkuma datums: 28/06/2017

Uzticams klients

Verificēja Feefo

8 years ago

2 items ordered delivered over 2 weeks apart. Not what I expected.

Steve

Thompson & Morgan

8 years ago

Thank you for your comments they are greatly appreciated. With out comments such as your we would be unable to improve our service. I am going to pass your comment on the the relevant department to see if we can get this sorted in the future. Warm wishes, Steve.

Atsauksmes par produktu

Pirkuma datums: 29/06/2017

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Unfortunately it was not clear 're postage charges and out of the 60 plants sent only 10 have grown

Ryan B

Thompson & Morgan

8 years ago

Thank you for your review. I am very sorry to hear of your disappointment. I will be sure to pass your comments along. I have left some further comments for you on your product review. Kind regards, Ryan

Atsauksmes par produktu

Pirkuma datums: 30/06/2017

Uzticams klients

Verificēja Feefo

8 years ago

Occasional customer

Good service and plants in good condition. Little more expensive on p&p. It

Steve

Thompson & Morgan

8 years ago

Thank you for your review, we are glad you are happy with our products. Happy gardening, Steve

Pirkuma datums: 30/06/2017

Trusted Customer

Verificēja Feefo

8 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Poor service poor quality items

Took them weeks to tell me the special offer items i'd ordered were out of stock and issue a refund. Nothing like an interest free loan eh Thompson & Morgan

Ryan B

Thompson & Morgan

8 years ago

I am very sorry that this has happened, and I appreciate how disappointing that this must have been. We do try to advise as soon as possible if there are any problems with sending items, but I understand that this was left later than usual on this occasion. I will be sure to pass your comments along. Kind regards, Ryan

Atsauksmes par produktu

Pirkuma datums: 30/06/2017

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Thompson & Morgan pārskati

Buddleja Buzzreg 3-in-1Vairāk pārskatu par šo produktu(15)Skatīt produkta tīmekļa vietniGrowing nicely, looking forward to flowers

New 5-In-1 Water Jet Adaptor SetVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietnieasy to use and will be useful in the autumn

Busy Lizzie Divine Mixed New Guinea Garden ReadyVairāk pārskatu par šo produktu(110)Skatīt produkta tīmekļa vietniHealthy plants...only one was dead...!

Wig Wam Cane SupportVairāk pārskatu par šo produktu(21)Skatīt produkta tīmekļa vietniQuick and easy to utilise.

Pumpkin Summer Ball F1 Hybrid - RHS endorsed vegetable seedsVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniStill growing..so no final produce yet

Antique Plastic PlantersVairāk pārskatu par šo produktu(23)Skatīt produkta tīmekļa vietniFine...just thought they would be larger from the photograph

Dianthus Perfumed Pinks CollectionVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniYou advertised these as giving colour throughout the Summer, but delivery was late and I can't believe they will bloom before the Autumn.

incredibloomreg Fertiliser - up to 4 times more flowersVairāk pārskatu par šo produktu(12)Skatīt produkta tīmekļa vietniToo early to comment as this is slow release!

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyVairāk pārskatu par šo produktu(52)Skatīt produkta tīmekļa vietniOnly 10 out of 60 plants have grown on very disappointed

Gazania Tiger Stripes Mixed Garden ReadyVairāk pārskatu par šo produktu(20)Skatīt produkta tīmekļa vietnithe only special offer they decided they could be bothered to send and the plants all died.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?