Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Thompson & Morgan Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Uzticams klients

Verificēja Feefo

31 minutes ago

The choice of plants is good and are well packed when delivered. Some of the plants do unfortunately perish in the post

Atsauksmes par produktu

Pirkuma datums: 22/05/2026

0

Uzticams klients

Verificēja Feefo

44 minutes ago

Very poor plants this year.

Atsauksmes par produktu

Pirkuma datums: 29/05/2026

0

Uzticams klients

Verificēja Feefo

1 hour ago

no issues

Atsauksmes par produktu

Pirkuma datums: 12/05/2026

0

GW

Gill Wilkinson

Verificēja Feefo

13 days ago

Ko Gill Wilkinson teica par Thompson & Morgan:

Problem solved

I found the service excellent, as the problem was resolved quickly

Atsauksmes par produktu

Hannah L

Thompson & Morgan

2 hours ago

Gill, we’re sorry to hear that your plants arrived in poor condition and did not meet your expectations. We’re pleased that we were able to resolve the matter with a refund after reviewing the photos you provided. Thank you for taking the time to share your feedback. Kind regards, Hannah Thompson & Morgan

GW

Gill Wilkinson

2 hours ago

Money refunded. Bad plants were a one off from Thompson Morgan. They responded with advice. I sent photos and they promptly refunded my money. So still good service.

Pirkuma datums: 02/06/2026

0

HW

Hazel Watson

Verificēja Feefo

GBR

13 days ago

Ko Hazel Watson teica par Thompson & Morgan:

Disgusted

There is no service

Hannah L

Thompson & Morgan

19 hours ago

Hazel, we’re sorry to hear that you were disappointed with the plants supplied and that they did not provide the colour display you were expecting. We can see that this has since been resolved, and we appreciate you taking the time to share your feedback. Kind regards, Hannah Thompson & Morgan

HW

Hazel Watson

18 hours ago

Sorry but this was not resolved . I ordered. Mixed apricot and they have turned out to be white and red.An apology from Thompson and Morgan would be good

Atsauksmes par produktu

Hannah L

Thompson & Morgan

19 hours ago

Hazel, we’re sorry to hear that you were disappointed with the plants supplied and that they did not provide the colour display you were expecting. We can see that this has since been resolved, and we appreciate you taking the time to share your feedback. Kind regards, Hannah Thompson & Morgan

HW

Hazel Watson

18 hours ago

This has not beeb resolved. The plants are now showing white and red when I ordered mixed apricot. An apology from Thompson and Morgan would gave been good. Regards Hazel Watson

Pirkuma datums: 20/05/2026

0

AP

April Prince

Verificēja Feefo

GBR

19 hours ago

Ko April Prince teica par Thompson & Morgan:

Very disappointing plants

Reply to emails sent to customer services. I had to call to get a response.

Hannah L

Thompson & Morgan

18 hours ago

We’re sorry to hear that you were disappointed with your plants and with the response time from our Customer Care team. We understand how frustrating it is to have to follow up for an update, and we appreciate you taking the time to share your feedback. Kind regards, Hannah Thompson & Morgan

Atsauksmes par produktu

Hannah L

Thompson & Morgan

1 day ago

April, we're sorry to hear that the majority of your plants did not survive despite the care you took to keep them watered and establish them. We understand how disappointing this must have been, particularly after taking the time to contact us about your concerns. We are pleased to see that this has since been resolved, and we appreciate you taking the time to share your feedback, which will be passed on to the relevant team as we continue to review and improve our products and service. Kind regards, Hannah Thompson & Morgan

Pirkuma datums: 11/05/2026

0

JH

Jean Hutchison

Verificēja Feefo

GBR

1 day ago

Ko Jean Hutchison teica par Thompson & Morgan:

Beautiful hydrangea

Cannot say as it was not delivered to me

Atsauksmes par produktu

Pirkuma datums: 08/04/2026

0

AF

Angela Ford

Verificēja Feefo

GBR

1 day ago

Ko Angela Ford teica par Thompson & Morgan:

Excellent Service

The plant arrived when advised and was very well packaged. The website could have been a little easier to use but it worked in the end

Atsauksmes par produktu

Pirkuma datums: 12/06/2026

0

Uzticams klients

Verificēja Feefo

1 day ago

Reputable and good to order from, despite disappointing Alstromeriaa

Ordering and packaging and delivery were satisfactory. I would certainly order plants from Thompson and Morgan again.

Atsauksmes par produktu

Hannah L

Thompson & Morgan

18 hours ago

We’re sorry to hear that your plants did not meet the standard you have come to expect from us. We understand how disappointing it is when an order falls short, especially as a returning customer with previous positive experiences. We appreciate you taking the time to share your feedback and have contacted you by email to discuss this further. Kind regards, Hannah Thompson & Morgan

Pirkuma datums: 09/06/2026

0

RS

Ronald Smith

Verificēja Feefo

16 days ago

Ko Ronald Smith teica par Thompson & Morgan:

not good

very hard to get in touch about my order the service was very poor i will not place a order with thomson and morgan again in future

Tommy

Thompson & Morgan

14 days ago

Thank you for taking the time to share your feedback, although I’m very sorry to hear about your experience and that you found it difficult to get in touch regarding your order. This is certainly not the level of service we aim to provide, and I completely understand your frustration. Your comments will be passed on to the relevant team for review, as we take all feedback seriously and use it to help improve our service going forward. If there are any outstanding concerns with your order, please do email us so we can look into this further and ensure things are put right for you. Kind regards, Tommy, Thompson and Morgan Customer Care

Atsauksmes par produktu

Pirkuma datums: 28/05/2026

0

Thompson & Morgan pārskati

Tomato SummerlastVairāk pārskatu par šo produktu(6)Skatīt produkta tīmekļa vietniGood selection of choice and easy to order. Great healthy plant safely arrived. Thriving now and has tomatoes developing. Yet to taste so cannot comment on that but looking forward to trying.

Tomato Tiny Temptations OrangeVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniGood selection of choice and easy to order. Great healthy plant safely arrived. Thriving now and has tomatoes developing. Yet to taste so cannot comment on that but looking forward to trying.

Tomato Meltaway F1Vairāk pārskatu par šo produktu(8)Skatīt produkta tīmekļa vietniGood selection of choice and easy to order. Great healthy plant safely arrived. Thriving now and has tomatoes developing. Yet to taste so cannot comment on that but looking forward to trying.

Annual Bedding Super Saver CollectionVairāk pārskatu par šo produktu(34)Skatīt produkta tīmekļa vietniNot all plants survived the post but the ones that did are doing well. Good mixed selection.

Tomato Honey NectarVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniGood selection of choice and easy to order. Great healthy plant safely arrived. Thriving now and has tomatoes developing. Yet to taste so cannot comment on that but looking forward to trying.

Geranium Jackpot Mixed F1 HybridVairāk pārskatu par šo produktu(2,082)Skatīt produkta tīmekļa vietniPlants to small not strong plants ,would not buy again,very dissatisfied.

Busy Lizzie Beacon MixVairāk pārskatu par šo produktu(470)Skatīt produkta tīmekļa vietniNot a good plant would not purchase again.

Fuchsia Deluxe Giant Marbled CollectionVairāk pārskatu par šo produktu(488)Skatīt produkta tīmekļa vietniAll fuchsia I’ve had were not ready to send out .

Petunia Surfinia CollectionVairāk pārskatu par šo produktu(1,109)Skatīt produkta tīmekļa vietniVigorous growers and heavy flowering plants

Fuchsia Giant-Flowered CollectionVairāk pārskatu par šo produktu(1,954)Skatīt produkta tīmekļa vietniAll except two of these have died, despite keeping well watered and pricked out. I have emailed T&M but have had no reply!

Hydrangea TabletopVairāk pārskatu par šo produktu(6)Skatīt produkta tīmekļa vietniI bought this as a present for my sister in law. It is blooming and looks beautiful.

Alstroemeria Summer BreezeVairāk pārskatu par šo produktu(79)Skatīt produkta tīmekļa vietniDisappointing. The plants were poor quality. I expected them to be up to the standard of the plants I have received from Thompson and Morgan in the past.

Begonia x tuberhybrida Nonstop Mocca MixedVairāk pārskatu par šo produktu(124)Skatīt produkta tīmekļa vietniI was very pleased with the double begonias I previously ordered, They are very good plants, large and beautiful colours.

Cosmos bipinnatus Apollo MixedVairāk pārskatu par šo produktu(20)Skatīt produkta tīmekļa vietniservice very poor

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?