Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Thompson & Morgan Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 119,721 pārskati

Uzticams klients

Verificēja Feefo

9 years ago

Excellent Perfect ready plants all looking lovely in the garden . Thank you

Ryan B

Thompson & Morgan

9 years ago

I am sure that your plants are looking great! Thank you very much. Kind regards, Ryan

Pirkuma datums: 28/06/2017

Uzticams klients

Verificēja Feefo

9 years ago

Great plants

The plants were very well packed and arrived in near perfect condition.

Ryan B

Thompson & Morgan

9 years ago

Thank you very much for your feedback, we do appreciate it :) Kind regards, Ryan

Atsauksmes par produktu

Pirkuma datums: 29/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

items always arrive when promised and in good condition

Ryan B

Thompson & Morgan

9 years ago

Glad to hear that, thank you very much for your comments :) Kind regards, Ryan

Pirkuma datums: 30/06/2017

Uzticams klients

Verificēja Feefo

9 years ago

Really pleased!

Great service! Delivered promptly and beautiful plants. Delighted!

Ryan B

Thompson & Morgan

9 years ago

Thank you so much, glad to hear that you have been happy with everything. Kind regards, Ryan

Atsauksmes par produktu

Pirkuma datums: 28/06/2017

Uzticams klients

Verificēja Feefo

9 years ago

Very efficient and on time

Anne

Thompson & Morgan

9 years ago

I'm very pleased to hear that your plants have arrived in a timely fashion and you're happy with the service we offer. Thank you for your review. Regards, Anne

Atsauksmes par produktu

Pirkuma datums: 03/07/2017

Uzticams klients

Verificēja Feefo

9 years ago

Good plants, well packed

I was very happy with my plants when they arrived, they were well packed and healthy

Anne

Thompson & Morgan

9 years ago

Hi, thanks for your review. It's good to read that your plants arrived healthy and in good condition. I'm sorry that you're disappointed with your Solar Buzzkill. I will pass on your comments to the relevant department for investigation. Regards, Anne

Atsauksmes par produktu

Pirkuma datums: 28/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Disappointment

The delivery of my garden ready plants was 3 days late and the plants had subsequently suffered. The plants were very small and I would not have considered them to be garden ready. They were packaged...

Lasīt vairāk

Faye

Thompson & Morgan

9 years ago

I am so sorry that the plants arrived like this, your review is most useful to us as it lets us know which packaging needs to be improved on as it is simply not up to the job. It also indicates they suffered a longer delivery than expected so we can look into this. I am pleased to learn that our dedicated Customer Service team have issued the refund as you requested. ~ Kindest regards Faye

Atsauksmes par produktu

Pirkuma datums: 28/06/2017

Uzticams klients

Verificēja Feefo

9 years ago

Satisfied customer.

I received a lovely healthy plant, it was very well packaged so arrived in perfect condition.

Anne

Thompson & Morgan

9 years ago

Hi there, thank you for your kind review. I'm really pleased that your plant arrived healthy and in perfect condition. It's the only standard of service we expect and it's good to read that we're succeeding. Regards, Anne

Pirkuma datums: 29/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Speedy prompt service plants were very good but am still a novice gardener more enthusiast than ability I can't fault Thompson and Morgan from my own experience

Anne

Thompson & Morgan

9 years ago

Hi there, thank you for letting us know that you've been pleased with your shopping experience with Thompson & Morgan. It's never too late to start gardening and enthusiasm is the main ingredient! If you ever need expert advice we're here to help. There's a section on our website for beginners which is really useful: https://www.thompson-morgan.com/gardening-for-beginners Happy Gardening! Regards, Anne

Pirkuma datums: 29/06/2017

Uzticams klients

Verificēja Feefo

9 years ago

The product itself was poor and didn't survive the journey.

Ryan B

Thompson & Morgan

9 years ago

Hi, thank you very much for your review. I am so sorry to hear that your item have not successfully arrived with you in good condition. I have arranged for a replacement to be sent out for you. If there is anything further I can help with, please do get in touch. Kind regards, Ryan

Atsauksmes par produktu

Pirkuma datums: 28/06/2017

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

Thompson & Morgan pārskati

Cabbage CollarsVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniCan you really get excited about cabbage collars. Hope they work.

Campsis x tagliabuana Indian SummerVairāk pārskatu par šo produktu(152)Skatīt produkta tīmekļa vietniHealthy looking plants, T&M are the best!

Tesco Clubcard - Standard Bay TreeVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniBeautiful plants. Delighted!

Buddleja Buzzreg 3-in-1Vairāk pārskatu par šo produktu(15)Skatīt produkta tīmekļa vietni

Large Patio PotVairāk pārskatu par šo produktu(18)Skatīt produkta tīmekļa vietni

Solar Buzzkill Single PackVairāk pārskatu par šo produktu(19)Skatīt produkta tīmekļa vietniSeem quite good but we still get flies, it doesn't seem to catch any

Cosmos bipinnatus Lemonadetrade Garden ReadyVairāk pārskatu par šo produktu(53)Skatīt produkta tīmekļa vietniPlants were damaged and broken

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyVairāk pārskatu par šo produktu(52)Skatīt produkta tīmekļa vietniPlants were rotten sticks with the majority of the leaves nocked off the rotting stork

Geranium Jackpot Mixed F1 Hybrid Garden ReadyVairāk pārskatu par šo produktu(87)Skatīt produkta tīmekļa vietniVery small plants dried out - tried rescuing a couple but not sucessful

Begonia Non-Stop Mixed Garden ReadyVairāk pārskatu par šo produktu(33)Skatīt produkta tīmekļa vietniPlants were rotten and had turned to mush

36 FREE PerennialsVairāk pārskatu par šo produktu(164)Skatīt produkta tīmekļa vietniThe product didn't survive the journey.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?