Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Thompson & Morgan Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 119,721 pārskati

Uzticams klients

Verificēja Feefo

9 years ago

Excellant service, all plants are doing well

Faye

Thompson & Morgan

9 years ago

Great news! I'm sure they will continue to give you enjoyment for years to come :) ~ Regards Faye

Pirkuma datums: 28/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Poor packaging

The net packing over the plants knocked the tops off and many did not recover! I received a replacement but they were the same. Also phone charges to complain were more than the £10 voucher you sent...

Lasīt vairāk

Ryan B

Thompson & Morgan

9 years ago

Thank you for your review. I am sorry to hear that you have had problems with your order. I have emailed you in regards to this, so that I may put things right for you. Hope to hear from you shortly. Kind regards, Ryan

Atsauksmes par produktu

Pirkuma datums: 29/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Excellent Service

My order arrived in good time. Some of the plants were not of standard quality. Upon contacting the customer service I was sent replacement plants.

Ryan B

Thompson & Morgan

9 years ago

Great to hear that you have been happy with our service but I am sorry to hear that you did have problems with some of the plants. I am glad that we have been able to sort this out for you. Please let us know if there is anything further I can help with. Kind regards, Ryan

Atsauksmes par produktu

Pirkuma datums: 29/06/2017

Trusted Customer

Verificēja Feefo

Bedford

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Great seeds and plants

Great variety of plants and seeds, just started with seeds this year and found the aray of seess very good value, and would certainly buy from them again.

Ryan B

Thompson & Morgan

9 years ago

Thank you very much, I hope that we can hear from you again soon :) Kind regards, Ryan

Atsauksmes par produktu

Pirkuma datums: 29/06/2017

Trusted Customer

Verificēja Feefo

Chester

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Good quality.

The plants were delivered on schedule, were well packaged and were of good quality.

Ryan B

Thompson & Morgan

9 years ago

Thank you so much, glad to hear that :) Kind regards, Ryan

Atsauksmes par produktu

Pirkuma datums: 30/06/2017

Uzticams klients

Verificēja Feefo

9 years ago

Good quality seeds

Seeds despatched promptly and germination percentage has been good.

Ryan B

Thompson & Morgan

9 years ago

Great to hear that the results have been good for you. Kind regards, Ryan

Pirkuma datums: 28/06/2017

Trusted Customer

Verificēja Feefo

Nottingham

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Lovely, healthy plants and very helpful staff

I love your special offers. My garden is full of them!

Ryan B

Thompson & Morgan

9 years ago

Great to hear! Thank you for your continued custom :) Kind regards, Ryan

Pirkuma datums: 29/06/2017

Trusted Customer

Verificēja Feefo

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Not happy that orders have been accepted, delayed, postponed, and cancelled

I am not happy that garden ready plants x 4 lots ordered early June, eventually promised end July - then cancelled altogether. I am not happy with this policy?

Faye

Thompson & Morgan

9 years ago

I am really sorry for the disappointment that has been caused as we were unable to supply the plants that you ordered. This is an area that that does need to be looked at so we can avoid disappointing customers in the future. Your feedback has been greatly appreciated, and as a thank you for bringing this to our attention and by way of apology I have sent you a voucher, which I hope you can use on a future order. ~ Regards Faye

Atsauksmes par produktu

Pirkuma datums: 30/06/2017

Trusted Customer

Verificēja Feefo

Glasgow

9 years ago

Ko Trusted Customer teica par Thompson & Morgan:

Disappointingly rigid application of delivery arrangements

I made a typo error on the online order form posted one evening,corrected it IMMEDIATELY to alter the delivery address, but I was informed that it was impossible to change this as it had already gone...

Lasīt vairāk

Steve

Thompson & Morgan

9 years ago

Thank you for your comment. As an apology for us not being able to send the plants to the correct address I am going to issue you out with a gift voucher which you could use to re order the Star of Toscana as they are still on offer for the same price. Warm wishes, Steve.

Atsauksmes par produktu

Pirkuma datums: 30/06/2017

Uzticams klients

Verificēja Feefo

9 years ago

Bad web management

More attention to what is on your web pages, especially when you alter them and leave things ambiguous.

Faye

Thompson & Morgan

9 years ago

I am sorry you feel our website is unclear, I have sent you an email requesting further details so we can look into this further for you. We look forward to your reply as we really want to help. ~ Regards Faye

Atsauksmes par produktu

Pirkuma datums: 30/06/2017

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Thompson & Morgan pārskati

Strawberry Just Add CreamtradeVairāk pārskatu par šo produktu(33)Skatīt produkta tīmekļa vietniThese plants arrived in good condition in a plastic container.

Cosmos bipinnatus Cupcakes Garden ReadyVairāk pārskatu par šo produktu(78)Skatīt produkta tīmekļa vietni

Marigold Zenith Mixed F1 Hybrid Garden ReadyVairāk pārskatu par šo produktu(16)Skatīt produkta tīmekļa vietni

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyVairāk pārskatu par šo produktu(52)Skatīt produkta tīmekļa vietni

Salvia splendens Blaze of Fire Garden ReadyVairāk pārskatu par šo produktu(8)Skatīt produkta tīmekļa vietni

Begonia x tuberhybrida Scentsation Mixed F1 HybridVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniCan't really rate yet as these are for next year

Coleus Kong MixedVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniCan't relly rate yet as these are for next year

Pansy Jolly Joker F2 HybridVairāk pārskatu par šo produktu(2)Skatīt produkta tīmekļa vietniCan't really rate yet as these are for next year

Malva sylvestris ZebrinaVairāk pārskatu par šo produktu(1)Skatīt produkta tīmekļa vietniCan't really rate yet as these are for next year

Pansy Petite Mixed F1 HybridVairāk pārskatu par šo produktu(4)Skatīt produkta tīmekļa vietniCan't really rate yet as these are for next year

Bluebell CreeperVairāk pārskatu par šo produktu(180)Skatīt produkta tīmekļa vietniGood quality, made perfect present for my sister-in-law.

Busy Lizzie Divine Mixed New Guinea Garden ReadyVairāk pārskatu par šo produktu(110)Skatīt produkta tīmekļa vietniBrilliant, could not be better!

Lobelia Cascade Improved Mixed Garden ReadyVairāk pārskatu par šo produktu(15)Skatīt produkta tīmekļa vietniNOT DELIVERED - NOT HAPPY????

Trachelospermum jasminoides Star of ToscanaVairāk pārskatu par šo produktu(35)Skatīt produkta tīmekļa vietniLovely healthy plants and a good price

Daphne x transatlantica Eternal FragranceVairāk pārskatu par šo produktu(3)Skatīt produkta tīmekļa vietniPlants ok other than blotched leaves.

Bellis perennis Pomponette BicolourVairāk pārskatu par šo produktu(11)Skatīt produkta tīmekļa vietniCannot rate as have not received the plants yet.

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?