Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Insurance Emporium pārskati

https://www.theinsuranceemporium.co.uk

IZCILI

Pakalpojums

4.7

365

441

vērtējumi pēdējā gada laikā

Tiek rādīti visi 6,843 pārskati

Uzticams klients

9 years ago

Plain English and comprehensive cover

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Multi-animal discounts need to be clearer

Cheaper than a lot of insurance companies, but website not clear on more than one animal discounts. I ended up paying more than i should have for my first pet's insurance as the instructions on the...

Lasīt vairāk

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

I bought four dog insurances and have only received details for one. Now I am going to have to pay or an expensive phone call to sort it out

Becki

The Insurance Emporium

9 years ago

Thank you for your email and sorry for the delay in receiving your documents.

I am glad that you have received your documentation now.

Sorry for any inconvenience caused.

Kind regards

Daniel Noble

Customer Contact Team Leader

Uzticams klients

9 years ago

Fast, clear and efficient.

Fast, clear, efficient person on the other end of the phone - wonderful after suffering for ages with overseas call centres with other pet insurance companies - and good value.

Trusted Customer

Aylesbury

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Quick set up and competitive price

Quick and easy to set up. The documents took a few days to arrive but everything is in order.

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

advised well and searched various options well done

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Excellent, competitive prompt quotes

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Great friendly service over the phone and great value cover.

I took out cover over the phone. They were very friendly and efficient. The cover seems great for the price as quoted 3 times the amount elsewhere for practically the same cover. I hope this level of...

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Uzticams klients

9 years ago

Not good, you have still not replied to my email

Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and I am sorry for the delay that you had in receiving a response to your email.

I am glad to we managed to resolve your issue.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Easy and efficient

Easy and efficient.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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