Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Insurance Emporium pārskati

https://www.theinsuranceemporium.co.uk

IZCILI

Pakalpojums

4.7

365

441

vērtējumi pēdējā gada laikā

Tiek rādīti visi 6,843 pārskati

Uzticams klients

9 years ago

Would recommend

The customer service agent was very helpful, answering all my questions. Would recommend.

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Very helpful

Website very clear. Even though could have bought pet insurance online, preferred to speak to someone. Customer service very helpful too. I found them through compare the market but chose to buy...

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Uzticams klients

9 years ago

Pet Insurance

I tried for 2 days to get through on the telephone. I waited for over 20 minutes each time. Eventually I had a live chat with a very helpful lady who called me back. They really need to staff...

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Uzticams klients

9 years ago

Good insurance

Good insurance plan and reasonable payments

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Highly recommended

Easy to use website. All information was to hand. Excellent value for money

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Insurance ordered.

Simple and effective. Insurance is a necessary evil in that you purchase it with the hope it is never called upon; to this end I can provide an input in the purchase only The only complaint I had...

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Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Great customer service

The service so far has been great, i have been online again to insure my other dog with Emporium. Thank you.

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Clunky Start.

Dear Sirs, It's was pretty bad. I tried for 4 days to get hold of you to take a new policy. Issues with website, chat service and on several occasions I held on the phone for 20+ minutes. Finally...

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Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and sorry for the below standard level of service received to date. This is not indicative of our usual levels of service and have implemented measures to make sure that this is improved.

Kind regards

Daniel Noble

Customer Contact Team Leader

Uzticams klients

9 years ago

Good service, right product

Agent handled call well and was thorough

Uzticams klients

9 years ago

Competitive Price

Very competitive price, hope claims experience will be as easy if I need to make a claim, noting it is underwritten E&L who have a reputation for a slow claims process.

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Feefo Trusted Service Awards

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