Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

The Insurance Emporium Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 6,840 pārskati

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

I took out 2 policies for my 2 cats, it would have been useful if I could have done 1 policy and put both cats on it plus I've selected the wrong type of cover for Arwen (75030597) I have tried to...

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Uzticams klients

9 years ago

Great value

Very good value cover & very easy to use web site .

Trusted Customer

9 years ago

Augšupielādētā multivide

Skatīt visu multividi (1)

Ko Trusted Customer teica par The Insurance Emporium:

5* pet insurance at exeptional value

Friendly and informative call operatives such reasonable prices for insurance for my French bull dogs. Save over £80 very happy customer would recommend 👌

Trusted Customer

Gloucestershire

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Very simple, and very easy to use, and a good price given

It was simply to apply, and the quotes were good, I am hoping that with time the fact that I volunteered that she had heat induced colic that this will be removed from the policy, as there is no...

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Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Impossible to contact.

absolutely appNever got confirmation e mail after signing up for 2 policies. Impossible to contact by phone and live chat. Phone calls resulted in incessant music being played. Phoned 6 times first...

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Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and I am sorry for the service that you have received, this is certainly not indicative of our usual levels.

Unfortunately we were having system issues when you tried to contact us, these have since been rectified.

Sorry for any inconvenience caused.

Kind regards

Daniel Noble

Customer Contact Team Leader

Uzticams klients

9 years ago

Need to Improve

I have sent 3 emails requesting a call back without such reply. When I have got through the service was good, I spoke to Hannah I believe.

Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and sorry for the experience you received. This is certainly not indicative of our usual levels of service.

I am glad that you found the service good when you spoke to Hannah.

Kind regards

Daniel Noble

Customer Contact Team Leader

Uzticams klients

9 years ago

Value for money (I hope!)

Staff very helpful. Policy I purchased seems good value, never heard of company before, so hopefully, if I have to make a claim, they will be ok.

Uzticams klients

9 years ago

Good all round Service and up to now seem to be efficient and friendly and hopefully good value for money . Won't know much more until if necessary I need to make a claim . I do wish that we were...

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Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

Cowburn

Dog insurance, but got the sex of my dog wrong!

Trusted Customer

9 years ago

Ko Trusted Customer teica par The Insurance Emporium:

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The Insurance Emporium pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?