Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 681 pārskati

Uzticams klients

Verificēja Feefo

4 years ago

Friendly, informative

Friendly, informative, welcomed questions and seemed interested

Atsauksmes par produktu

Pirkuma datums: 04/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

Nice professional service

The lady explained everything and made sure I understood.

Atsauksmes par produktu

Pirkuma datums: 03/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

It was very tedious having to have the person phone back and every time identify with date of birth etc. I almost gave up as I found the system very childish and almost embarrassing for the person....

Lasīt vairāk

SPCA Pet Insurance

4 years ago

Hi there, Thank you for sharing your experience with us, I am sorry to hear about any frustrations caused. We appreciate you bringing this to our attention as we are always looking for new ways to improve our services and understand our customer's needs. Please do not hesitate if you wish to provide additional feedback, we will pass it along to the relevant department to review further. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 02/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

Great phone service.

Although I am still comparing prices, the woman on the phone was fantastic and I hope she gets this feedback. Thank you.

Pirkuma datums: 02/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

Easy, friendly service, made sign up was a breeze

Friendly service, good website, easy to understand and followed up with a call the next day. Good options for everyone

Atsauksmes par produktu

Pirkuma datums: 26/04/2022

Uzticams klients

Verificēja Feefo

4 years ago

Extremely long winded reading out to me of all the documents and conditions which i would have much preferred to have read myself. Also the sales agent said he would send me an email i could reply to...

Lasīt vairāk

SPCA Pet Insurance

4 years ago

Hi there, Thank you for taking the time to share your feedback with us and we apologise for any inconvenience caused during your experience. We appreciate you letting us know and have passed your feedback on to the relevant team to review. Please let me know if you would like for one of our team members to be in touch to discuss your experience or any queries further. Kind regards, Alisa

Atsauksmes par produktu

Pirkuma datums: 28/04/2022

Erin Yorke

Verificēja Feefo

4 years ago

Ko Erin Yorke teica par SPCA Pet Insurance:

I was well informed and when I asked questions they were answered without doubt or hesitation.

Atsauksmes par produktu

Pirkuma datums: 27/04/2022

Uzticams klients

Verificēja Feefo

4 years ago

Very efficient process.

Instantly got in touch via the phone after requesting information on the website. Thorough assessment of our needs and then explanation of the options available to us. Fast call back. Great...

Lasīt vairāk

Atsauksmes par produktu

Pirkuma datums: 22/04/2022

Uzticams klients

Verificēja Feefo

4 years ago

The process for arranging insurance for my little one was very easy.

the person I spoke to was very pleasant and extremely helpful

Atsauksmes par produktu

Pirkuma datums: 20/04/2022

Uzticams klients

Verificēja Feefo

4 years ago

The operator was very nice, but: I received several random calls about the insurance during the work day which are very distracting. Insurance is an important arrangement, but taking a client by...

Lasīt vairāk

SPCA Pet Insurance

4 years ago

Hi there, I am sorry to hear of your dissatisfaction and appreciate you sharing your feedback with us, which has been passed on to the relevant team to review. We apologise for any concerns caused and would like the opportunity to discuss any queries you might have further with you. If you would like to speak with one of our team members further, please don't hesitate to let me know and I will arrange for the relevant team to be in touch with you at a suitable time. Kind regards, Alisa

Pirkuma datums: 21/04/2022

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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SPCA Pet Insurance pārskati

SPCA Pet InsuranceVairāk pārskatu par šo produktu(713)Skatīt produkta tīmekļa vietniWon’t really know until have to use it ( which I hope I don’t)!!

SPCA Pet InsuranceVairāk pārskatu par šo produktu(713)Skatīt produkta tīmekļa vietniI am decided to not take up the offer. I will look it again once our dear pup is neutered. I have to save up for her to be neutered so same as insurance. Thanks

SPCA Pet InsuranceVairāk pārskatu par šo produktu(713)Skatīt produkta tīmekļa vietniThe process and information should be more transparent. Please stop with the insurance gobeldy gook. Should get the PDF with exclusions. Before you purchase not after.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(713)Skatīt produkta tīmekļa vietniNew customer, so hard to review so early, but seems like a good deal to me

SPCA Pet InsuranceVairāk pārskatu par šo produktu(713)Skatīt produkta tīmekļa vietniseems like a reasonable price.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(713)Skatīt produkta tīmekļa vietniI liked the fact that I didn't have to pay an excess

SPCA Pet InsuranceVairāk pārskatu par šo produktu(713)Skatīt produkta tīmekļa vietniSeems to be a good product for our needs at this point. Like the idea of it benefiting the SPCA also.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(713)Skatīt produkta tīmekļa vietnithe fortnightly payments are managable

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?