Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

SPCA Pet Insurance Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 681 pārskati

Uzticams klients

Verificēja Feefo

4 years ago

Very professional and good in communicating details of policies and options. Promt esponse to emails and return calls.

Pirkuma datums: 18/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

Clear to understand

Very easy online system

Atsauksmes par produktu

Pirkuma datums: 16/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

The representative was very helpful, not pushy at all. Listened to me and helped find the best option for my budget and needs.

Atsauksmes par produktu

Pirkuma datums: 12/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

Extremely helpful

Very friendly and very helpful agent. Understood my questions and answered them clearly.

Atsauksmes par produktu

Pirkuma datums: 13/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

I found their website easy to navigate, and the wording was clear and concise. I feel confident that my pet is safely covered now.

Atsauksmes par produktu

Pirkuma datums: 12/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

I canceled the policies but i wanted to insure 1 dog instead 2 dogs thelady

SPCA Pet Insurance

4 years ago

Hi there, Thank you for sharing your experience with us, I am sorry about the confusion. I have escalated your feedback to the relevant department to review. Can you please confirm if you would like to be contacted by one of our Senior agents to have your concern addressed. Kind regards, Scott

Uzticams klients

4 years ago

I canceled the policies but i would like to have one dog insured, but the lady hang up on me

SPCA Pet Insurance

4 years ago

Hi there, Thank you for the reply, I have passed along your request to our team to assist further. Kind regards, Scott

SPCA Pet Insurance

4 years ago

Hi there, I understand that you have been contacted by one of our team members regarding your query, please do not hesitate to reach out if you do require further assistance. Kind regards, Scott

Atsauksmes par produktu

SPCA Pet Insurance

4 years ago

Hi there, As mentioned, can you please confirm if you would like to be contacted by one of our Senior agents regarding your concern. Kind regards, Scott

Uzticams klients

4 years ago

Yes please

SPCA Pet Insurance

4 years ago

Hi there, Thank you for the reply, I have passed along your request to our team to assist further. Kind regards, Scott

SPCA Pet Insurance

4 years ago

Hi there, I understand that you have been contacted by one of our team members regarding your query, please do not hesitate to reach out if you do require further assistance. Kind regards, Scott

Pirkuma datums: 09/05/2022

Bayley Baxter-Kirby

Verificēja Feefo

Hamilton

4 years ago

Ko Bayley Baxter-Kirby teica par SPCA Pet Insurance:

Great call team

The wonderful lady that called me was thorough and understanding

Atsauksmes par produktu

Pirkuma datums: 09/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

推荐大家也使用这个保险

Pirkuma datums: 07/05/2022

Uzticams klients

Verificēja Feefo

4 years ago

Trained to sell rather than provide customer service. Appalling qualityline

Customer focus to take priority over profit . What a patronizing prompt “good start”!!

SPCA Pet Insurance

4 years ago

Hi there, Thank you for taking the time in sharing your experience with us, I am sorry to hear of your dissatisfaction. As this is not the service we expect our customers to receive, we appreciate you bringing this to our attention. Please do not hesitate to provide additional feedback as I will escalate it to the relevant team to review. Kind regards, Scott

Atsauksmes par produktu

Pirkuma datums: 05/05/2022

Cody Milne

Verificēja Feefo

4 years ago

Ko Cody Milne teica par SPCA Pet Insurance:

Helpful kind generous people

Yes the staff were so lovely and helpful. Knowing that looking after my pet will help less fortunate pets is beautiful

Pirkuma datums: 04/05/2022

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

Uzziniet vairāk par Feefo

SPCA Pet Insurance pārskati

SPCA Pet InsuranceVairāk pārskatu par šo produktu(715)Skatīt produkta tīmekļa vietniHopefully if I need to claim it will be as easy as purchasing.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(715)Skatīt produkta tīmekļa vietniIt seems really good. I hope to not have to test it fully but I like having the security.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(715)Skatīt produkta tīmekļa vietniPurchased four policies, good value for money.

SPCA Pet InsuranceVairāk pārskatu par šo produktu(715)Skatīt produkta tīmekļa vietniI am happy I have covered my pet, but I did find the pricing to be steep. The cost to cover my moggy cat is more than my renters and contents insurance!

SPCA Pet InsuranceVairāk pārskatu par šo produktu(715)Skatīt produkta tīmekļa vietniI canceled the policies but i wanted to insure 1 dog instead 2 dogs thelady

SPCA Pet InsuranceVairāk pārskatu par šo produktu(715)Skatīt produkta tīmekļa vietniEverything my kitties need and more

SPCA Pet InsuranceVairāk pārskatu par šo produktu(715)Skatīt produkta tīmekļa vietniThe delay of 3 weeks for illness and low rate of discount for multiple pets

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?