Very quick and easy to set up and pay online. Great range of insurance options and payment plans. Donating a portion of my premiums to the SPCA was the main reason for choosing to insure my puppy...
The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything to me as well as answering all my questions
When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three different options of insurance cover for my cat's, which then let me choose the...
No policy documents arrived, no customer service, no returned phone when asking for said documents. I will be cancelling if I can ever get hold of customer service not the new policy people who can't...
Lasīt vairāk
CX
SPCA Pet Insurance
4 years ago
Hi there,
Thank you for sharing your experience with us, I am sorry to hear of any frustrations caused. As this is not the type of service we expect our customers to receive, we appreciate you bringing this to our attention. I have passed on your feedback to the relevant department to action your request. If you would like further assistance, please let me know and that can be arranged accordingly.
Kind regards,
Scott
Atsauksmes par produktu
CX
SPCA Pet Insurance
4 years ago
Hi there,
As mentioned, I am sorry to hear of your frustrations regarding your experience. If you would like further assistance, please let me know and that can be arranged accordingly.
Kind regards,
Scott
Pirkuma datums: 03/04/2022
0
Dalīties
Uzticams klients
Verificēja Feefo
4 years ago
My little dog needs all the protection she can have she’s worth it
Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. How you improve this must be up to you. Maybe you could have the policy validated when the animal has had a...
Lasīt vairāk
CX
SPCA Pet Insurance
4 years ago
Hi Penny,
Thank you for taking the time out of your day to share your review with us. We are pleased to hear of the service that you received from our team member, Pia, however, we apologise for any frustrations caused during your experience and appreciate your feedback.
Please don't hesitate to reach out if you were like to discuss your policy or your feedback further.
Kind regards,
Alisa
The customer service was fantastic I am retired and the person supporting me was very patient, competent , professional and friendly .
I found it difficult to find a company that would insure a...
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Atsauksmes par produktu
Pirkuma datums: 04/04/2022
0
Dalīties
JL
Judy Lloyd
Verificēja Feefo
Palmerston North
4 years ago
Ko Judy Lloyd teica par SPCA Pet Insurance:
Over the years I have purchased my animals from the SPCA and had a good outcome with my animals. Since they gave me great service I decided to purchase pet insurance of my recent cat Garfield
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.
Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.