Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

Sephora Atsauksmes | Klientu apkalpošanas atsauksmes par {{merchantUrl}} | Feefo

Tiek rādīti visi 180,361 pārskati

Uzticams klients

Verificēja Feefo

1 month ago

Pleased with product & delivery

Very quick & professional

Uzticams klients

Verificēja Feefo

1 month ago

Good service

Always helpful. Prompt delivery n nicely packed

Uzticams klients

Verificēja Feefo

1 month ago

Vanessa

Sephora

1 month ago

Hello Thank you for taking the time to leave a review and we are sorry to see that you have not had a positive experience. Please contact us at care@sephora.co.uk with further details so we may assist you further. Kind Regards, Sephora Customer Care

Jo Mamode

Verificēja Feefo

1 month ago

Ko Jo Mamode teica par Sephora:

Excellent customer service from Sephora

My parcel was misplaced with Evri & sephora was fantastic at responding quickly & sending out a nextday delivery replacement. Great customer service, however, I think you should consider changing...

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Uzticams klients

Verificēja Feefo

1 month ago

Happy shopper

Easy to order. Speedy delivery. Well packaged.

Mal Kubik

Verificēja Feefo

GBR

1 month ago

Ko Mal Kubik teica par Sephora:

Smooth Shopping Experience

I'm very happy with my Sephora perfume purchase. The ordering process was smooth and hassle-free, and my order was processed quickly. Delivery arrived right on time, with the perfume securely...

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Uzticams klients

Verificēja Feefo

1 month ago

Appalling Quality Control – Safety Hazard!

I recently ordered the UKLash hair vitamins, and I am deeply disappointed. One of the bottles arrived already opened, and some of the vitamins had actually been eaten. Because of the obvious hygiene...

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Vanessa

Sephora

1 month ago

Hello Thank you for taking the time to leave a review and we are sorry to hear you have encountered issues with your product. Our team will be in touch shortly regarding this matter. Kind Regards, Sephora Customer Care

Julie King

Verificēja Feefo

GBR

1 month ago

Ko Julie King teica par Sephora:

Great premium product range

Great choice of premium products on website often at competitive prices. It’s the first website I look at when looking for all things beauty. Despatch is generally quick although I have experienced...

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Uzticams klients

Verificēja Feefo

1 month ago

Hitty miss when buying online..

A little slow when it comes to refunding people. I understand we have to wait for things ti be checked and processed, but it takes alot longer than anywhere else. Also Bought some Nars makeup online...

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Barbara

Sephora

1 month ago

Hello, Thank you for your feedback. We sincerely apologise for the delay you experienced with your refund and for any inconvenience this has caused. Just wanted to let you know our team has reached out to you regarding your order to resolve this. Best, The Sephora Team

Sue Collingham

Verificēja Feefo

GBR

1 month ago

Ko Sue Collingham teica par Sephora:

Prompt Delivery

I ordered a gift voucher for a relative's Birthday gift and it arrived very promptly, quicker than I expected. I always find Sephora a reliable company to order online from.