Daninka our tour guide and all the coach drivers were spot on. She kept us to time and I’m sure would be first rate in an emergency if needed. Happily our trip was free of any drama
Riviera Travel
Riviera Travel
5 days ago
Thank you for your kind words about your tour manager, Danika. We'll be sure to share your comments with her.
HE
Helen
4 days ago
I hope I spelled her name correctly. Darinka?
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (4)
Riviera Travel
Riviera Travel
5 days ago
We're pleased to hear that you enjoyed this tour and that you thought the length of it was perfect.
HE
Helen
4 days ago
A comment we heard more than once from fellow travellers was that a group dinner on first and last night would have helped it feel more cohesive. Some felt it was a little impersonal without an organised get together. We agree that would have added a fifth star to our overall review
Excellent. Clear communication, helpful discounts, a well organised trip. Knowledgeable tour leader & local expert guides.
Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your wonderful feedback. We are delighted to hear that you found our communication to be clear, appreciated the helpful discounts, and that the trip was well organised. It is also fantastic to know that our tour leader and local expert guides were knowledgeable and contributed positively to your experience. We truly value your custom and hope to welcome you on another Riviera Travel holiday in the future.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
4 days ago
We are delighted to hear that you had such a positive experience on our Classic Sicily for Solo Travellers tour. It's wonderful to know that you found the introduction to Sicily insightful, appreciated the expertise of our tour leader and local guides, and enjoyed the balance of organised activities and free time. We're also pleased that the accommodation, with its pools and accessible beaches, provided a refreshing escape.
Excellent and friendly. Efficient . Loved the trip.
Riviera Travel
Riviera Travel
4 days ago
Thank you for your feedback. We are so pleased to hear you had such an excellent and friendly experience and loved your trip.
Atsauksmes par produktu
Augšupielādētā multivide
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Riviera Travel
Riviera Travel
4 days ago
Thank you for sharing your wonderful feedback about the Ill Mare and your cruise. We are so pleased to hear that you found the boat stylish, the cabins comfortable, and enjoyed the itinerary with its scenic beauty, delicious food, and swimming stops. It's great to know you highly recommend this experience.
Booking the trip was good but then the chsnge of itineries and cancellation of various trips was a shame as well as not sailing into Switzerland as promised.
Only negative was the positioning of the ship, relative to coaches for some excursions.
And the driver returning us to Lyon airport was unable to help with luggage as he could barely walk. We were...
Lasīt vairāk
Riviera Travel
Riviera Travel
4 days ago
Thank you for rating our customer service 4/5. Whilst we endeavour to get the coaches as close to the mooring sites as possible, we must adhere to the strict rules in place regarding coach access and parking.
Thank you for your feedback regarding the coach driver. As we are always striving to enhance our guests' experiences, your comments have been shared with our partnered supplier for review.
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (5)
Riviera Travel
Riviera Travel
4 days ago
We were delighted to learn that you found this to be a thoroughly enjoyable and well-organised holiday. The photographs you kindly shared reflect wonderfully favourable weather conditions, which no doubt enhanced the beauty of the scenery and added to your overall cruising experience.
We appreciate your observations regarding the Cruise Director. Our Cruise Directors work across a variety of ships and itineraries and possess extensive experience in ensuring the smooth day-to-day operation of our river cruises. Whilst they are highly capable across our wider programme, it is natural that some directors may have developed greater familiarity with particular itineraries through repeated experience.
We always endeavour to assign Cruise Directors to sailings with which they are most familiar; however, there are occasions when unforeseen circumstances, such as illness or other operational requirements, require alternative arrangements to be made at short notice. In these situations, another experienced Cruise Director will step in to ensure that guests continue to receive the support, guidance, and service expected throughout their holiday.
Nevertheless, we are sorry if you felt that aspects of the commentary or destination knowledge did not fully meet your expectations, and we appreciate you taking the time to share your feedback. Comments such as yours are invaluable in helping us review our arrangements and maintain the high standards we strive to deliver across all of our river cruise programmes.
Thank you for taking the time to share your feedback on your recent Burgundy, the River Rhone & Provence Cruise. We are delighted to hear that you found the facilities on the boat to be fantastic, well-maintained, and clean. It's wonderful to know that our staff in the bar, restaurants, and housekeepers were amazing, and that you experienced them as a hardworking, friendly, and cohesive team. We are also pleased that our Riviera Cruise Director was efficient and ensured everything ran smoothly, and that you felt well looked after. We appreciate your comments on the excellent quality and abundance of food.
We are glad you enjoyed travelling along the river, finding the Saone particularly peaceful with abundant bird life, and that you found this very relaxing. It's also great to hear that you enjoyed exploring locations at your own pace and that you particularly liked Chalon-sur-Soane, Viviers, and found Pont du Gard stunning.
We have noted your comments regarding the welcome on day 1.
First Class.
Totally professional, streets ahead of other companies.
Faultless from the booking process, payment service, booklets and tickets received through to the holiday itself.
Riviera Travel
Riviera Travel
4 days ago
We are delighted to hear that you had a first-class experience with us and found our service to be streets ahead. It's wonderful to know that you found the entire process, from booking and payment to the travel documents and your holiday itself, to be faultless. We truly appreciate your high praise.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
4 days ago
We are absolutely delighted to hear that you had such an excellent holiday with us on our Classic Sicily for Solo Travellers tour. It's wonderful to know that you enjoyed the itinerary, hotels, and places visited, and that our organisation from start to finish met your expectations. We're also thrilled that you found the group dynamic so positive and the evening meals enjoyable. Your kind words about Yasser are truly appreciated, and we're so pleased he contributed to your superb experience.
The service was excellent and the dining experience was first class.
Riviera Travel
Riviera Travel
3 days ago
We're delighted to hear that you found our service excellent and the dining experience to be first-class. Thank you for sharing your positive feedback.
Atsauksmes par produktu
Riviera Travel
Riviera Travel
3 days ago
We are delighted to hear that you had an excellent experience on the Douro, Porto and Salamanca River Cruise. It's wonderful to know that you found the itinerary to be well-planned and organised, and that the standard of food, drink, and service from our staff and coach drivers met your expectations. We appreciate you highlighting these positive aspects of your journey. We also acknowledge your feedback regarding your return travel experience and understand how this impacted the end of your holiday.
From original booking I was kept informed of tour .The final booklet with all information needy from checking in , choosing trips etc was excellent
Riviera Travel
Riviera Travel
4 days ago
We are so pleased to hear that you were kept informed from the original booking and that the final tour booklet was excellent. It's wonderful to know that you found all the information you needed, from checking in to choosing trips, to be so helpful.
Atsauksmes par produktu
Augšupielādētā multivide
Skatīt visu multividi (2)
Riviera Travel
Riviera Travel
4 days ago
We are so pleased to hear that your Budapest to The Black Sea River Cruise was more than you had hoped for. It's wonderful to know that you enjoyed the staff, trips, food, scenery, and the comfort of the ship.
Pirkuma datums: 03/07/2026
0
Dalīties
SR
Stephen Rogers
Verificēja Feefo
GBR
4 days ago
Ko Stephen Rogers teica par Riviera Travel:
Excellent.
Riviera Travel
Riviera Travel
4 days ago
Thank you for your 5* rating
Atsauksmes par produktu
Riviera Travel
Riviera Travel
4 days ago
Thank you for taking the time to share your feedback. We're pleased to hear that you would consider booking with Riviera Travel again for an ordinary tour. We appreciate you highlighting your preferences regarding dining arrangements, and we regret that this aspect of your recent holiday did not meet your expectations.
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