Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

River Cruising Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/rivercruising-co-uk | Feefo

Tiek rādīti visi 1,399 pārskati

Uzticams klients

11 years ago

Pirkuma datums: 07/10/2013

Service has been first class

RiverCruising.co.uk

River Cruising

11 years ago

That's great to hear such good feedback, thank you for your kind words. Phil - MD

Skatīt pilnu klienta pārskatu

Uzticams klients

11 years ago

Pirkuma datums: 03/12/2013

The were minor problems during the booking process but all matters were resolved in a…

The were minor problems during the booking process but all matters were resolved in a very efficient and highly satisfactory way.

RiverCruising.co.uk

River Cruising

11 years ago

Really appreciate the feedback. Apologies for the little issues initially but so pleased that the team looked after you in the way I would expect. There shouldn't be any issues for our clients moving forward - all resolved. If I don't know I can't fix it. Thank you. Phil - MD

Skatīt pilnu klienta pārskatu

Uzticams klients

11 years ago

Pirkuma datums: 22/11/2013

Very helpful and polite.

RiverCruising.co.uk

River Cruising

11 years ago

Thank you and great to read that you found us to be polite. Phil MD

Skatīt pilnu klienta pārskatu

Uzticams klients

11 years ago

Pirkuma datums: 21/10/2013

The operative who dealt with my booking was very helpful and pleasant

RiverCruising.co.uk

River Cruising

11 years ago

Thank you. We work hard to make sure the team can answer your questions and if we don't know - we will always find out for you. Phil - MD

Skatīt pilnu klienta pārskatu

Uzticams klients

11 years ago

Pirkuma datums: 08/11/2013

Very helpful & friendly telephone service. Some delays in getting back on telephone for answers…

Very helpful & friendly telephone service. Some delays in getting back on telephone for answers to a few questions.

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for the feedback. It is important that we try to get back to our clients as quick as possible and if there's going to be a delay we should possibly call and let you know. But great to know the team are looking after you. Phil - MD

Skatīt pilnu klienta pārskatu

Uzticams klients

11 years ago

Pirkuma datums: 01/10/2013

Very courteous and efficient service.

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for the feedback and I will make sure your comments are communicated to the team. Phil - MD

Skatīt pilnu klienta pārskatu

Uzticams klients

11 years ago

Pirkuma datums: 20/10/2013

So helpful, efficient and nice to speak to. They could not have done more. We will…

So helpful, efficient and nice to speak to. They could not have done more. We will use them again and recommend them to others.

RiverCruising.co.uk

River Cruising

11 years ago

I really appreciate your kind comments and feedback. As a 3rd generation family business, I want my team to aspire to the highest levels of customer care and this feedback just demonstrates the importance of this to our valued clients. Phil - MD

Skatīt pilnu klienta pārskatu

Uzticams klients

11 years ago

Pirkuma datums: 11/11/2013

Excellent service. Very helpful young lady.

RiverCruising.co.uk

River Cruising

11 years ago

Thank you. I will most certainly pass your kind comments on and share them with all the team. Phil - MD

Skatīt pilnu klienta pārskatu

Uzticams klients

11 years ago

Pirkuma datums: 23/10/2013

Efficient and very helpful

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for your kind comments, very much appreciated.

Skatīt pilnu klienta pārskatu

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par River Cruising

Part of the award-winning Travel Village Group, RiverCruising.co.uk were voted the number ONE river cruise agency in the UK & Ireland in 2022! We are a fourth generation family business, established in 1959, and we are people that you can trust. Our river cruise experts have all set sail on at least one river cruise for themselves, so their advice comes from a place of personal experience (we even have a river cruise ship Godmother working with us!). Our online brand operates all over the UK but we also have a head office and retail store (The Travel Village) in Blackpool. We are fully ABTA bonded and ATOL protected for added peace of mind. Get in touch today to discuss your next river cruise, we look forward to speaking with you!

Read all

0800 810 8220

RiverCruising.co.uk, Blackpool, Lancashire, FY4 3JU, United Kingdom