Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

River Cruising Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/rivercruising-co-uk | Feefo

Tiek rādīti visi 1,425 pārskati

Uzticams klients

11 years ago

Pirkuma datums: 06/02/2014

Our booking agent was very good and helpfull. Looking forward to the cruise.

RiverCruising.co.uk

River Cruising

11 years ago

I am sure you will have a fab time, there's lots to look forward to and thank you so much for the feedback. If there's anything you require at any time - please do not hesitate to ask. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 12/02/2014

Very helpful representative. Looked at our needs was not overly pushy and came back to…

Very helpful representative. Looked at our needs was not overly pushy and came back to us when he said

RiverCruising.co.uk

River Cruising

11 years ago

Many thanks for this feedback - Derek is very experienced and I am pleased to read that he was prompt and polite in getting back to you. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 12/02/2014

Elaine, was clear and efficient on the telephone and most important of all, welcoming. I…

Elaine, was clear and efficient on the telephone and most important of all, welcoming. I also appreciated the follow up call and swift email.

RiverCruising.co.uk

River Cruising

11 years ago

It is great to read comments such as clear and welcoming included in feedback. Thank you so much as this is how I want my team to talk with our valued clients. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 12/02/2014

Elaine was competent, co-operative and helpful inn enabling friends to also travel on the same…

Elaine was competent, co-operative and helpful inn enabling friends to also travel on the same cruise. We appreciated her friendly manner.

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for the kind comments to Elaine, I will make sure she is aware and will also thank her for looking after you. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 12/02/2014

River Cruising handled my enquiry and booking very efficiently. They paid great attention to detail…

River Cruising handled my enquiry and booking very efficiently. They paid great attention to detail and I found them very pleasant to deal with.

RiverCruising.co.uk

River Cruising

11 years ago

These are indeed very pleasing comments and thank you for taking the time and trouble to reply in such detail. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 22/01/2014

Most helpful and continue to be available

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for the positive feedback. I can confirm we are always available to help our clients and if we don't know answers to questions we will certainly find out for you. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 04/02/2014

Very efficient and quickly understood what we needed.

RiverCruising.co.uk

River Cruising

11 years ago

Very pleasing to read that my team listened to you and were then able to find you the river cruise that meets your requirements.It's sometimes easy to sell without actually listening and I do impress this on my team. Thank you for the positive feedback. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 28/01/2014

I am a first time cruise client and floundered about until taking up the offer of…

I am a first time cruise client and floundered about until taking up the offer of help from Lyndsey. She guided me through the process and I ended up with the cruise I wanted. All in all I am...

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RiverCruising.co.uk

River Cruising

11 years ago

That is fantastic to hear that Lyndsay took the time to help you and advise you. This is absolutely what my business is all about and thank you for sharing that with us. I have just spoken to my team upstairs and everything was sent out on the 28th January and someone from customer care will be calling to make sure this has arrived safely. If you have any questions - please do not hesitate to pick up the phone at any time. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 22/01/2014

Very happy with our dealings with Susan.

RiverCruising.co.uk

River Cruising

11 years ago

That is great to hear. Thank you for taking the time to let me know. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 22/01/2014

Early days yet but Lyndsay was excellent and very helpful on the phone answering my…

Early days yet but Lyndsay was excellent and very helpful on the phone answering my questions prior to my booking

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for the comments. Product knowledge and a willingness to make sure our clients have all the relevant information is so important and I am pleased Lyndsay was able to help you. Phil - MD

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par River Cruising

Part of the award-winning Travel Village Group, RiverCruising.co.uk were voted the number ONE river cruise agency in the UK & Ireland in 2022! We are a fourth generation family business, established in 1959, and we are people that you can trust. Our river cruise experts have all set sail on at least one river cruise for themselves, so their advice comes from a place of personal experience (we even have a river cruise ship Godmother working with us!). Our online brand operates all over the UK but we also have a head office and retail store (The Travel Village) in Blackpool. We are fully ABTA bonded and ATOL protected for added peace of mind. Get in touch today to discuss your next river cruise, we look forward to speaking with you!

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RiverCruising.co.uk, Blackpool, Lancashire, FY4 3JU, United Kingdom