Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

River Cruising Atsauksmes | Klientu apkalpošanas atsauksmes par https://www.feefo.com/reviews/rivercruising-co-uk | Feefo

Tiek rādīti visi 1,399 pārskati

Uzticams klients

11 years ago

Pirkuma datums: 04/02/2014

Very efficient and quickly understood what we needed.

RiverCruising.co.uk

River Cruising

11 years ago

Very pleasing to read that my team listened to you and were then able to find you the river cruise that meets your requirements.It's sometimes easy to sell without actually listening and I do impress this on my team. Thank you for the positive feedback. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 28/01/2014

I am a first time cruise client and floundered about until taking up the offer of…

I am a first time cruise client and floundered about until taking up the offer of help from Lyndsey. She guided me through the process and I ended up with the cruise I wanted. All in all I am...

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RiverCruising.co.uk

River Cruising

11 years ago

That is fantastic to hear that Lyndsay took the time to help you and advise you. This is absolutely what my business is all about and thank you for sharing that with us. I have just spoken to my team upstairs and everything was sent out on the 28th January and someone from customer care will be calling to make sure this has arrived safely. If you have any questions - please do not hesitate to pick up the phone at any time. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 22/01/2014

Very happy with our dealings with Susan.

RiverCruising.co.uk

River Cruising

11 years ago

That is great to hear. Thank you for taking the time to let me know. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 22/01/2014

Early days yet but Lyndsay was excellent and very helpful on the phone answering my…

Early days yet but Lyndsay was excellent and very helpful on the phone answering my questions prior to my booking

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for the comments. Product knowledge and a willingness to make sure our clients have all the relevant information is so important and I am pleased Lyndsay was able to help you. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 06/01/2014

Very helpful named person-linked telephone contact throughout and rapid accurate written confirmation of details arranged,…

Very helpful named person-linked telephone contact throughout and rapid accurate written confirmation of details arranged, coupled with a cut-price package makes River Cruising a sheer pleasure to...

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RiverCruising.co.uk

River Cruising

11 years ago

Thank you so much. Your comments are everything that I want my team to be and I sincerely hope that any questions you may have, will also be answered professionally and politely. I am sure you will have a great time. Thank you again for your feedback. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 06/01/2014

Very efficient, polite and friendly.

RiverCruising.co.uk

River Cruising

11 years ago

Thank you for your kind words, it's great to hear such good feedback. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 17/12/2013

Always a friendly efficent service and the lovely Dawn always looks after us well. Happy…

Always a friendly efficent service and the lovely Dawn always looks after us well. Happy Christmas to everyone. Alan Ridgway

RiverCruising.co.uk

River Cruising

11 years ago

Thank you. I will certainly pass your kind comments on to Dawn and share them with the team. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 17/12/2013

Lisa who dealt with our booking was very pleasant, very thorough and dealt with our…

Lisa who dealt with our booking was very pleasant, very thorough and dealt with our bookibg in a very professional manor.

RiverCruising.co.uk

River Cruising

11 years ago

Very kind comments and I am extremely pleased Lisa's service made such an impact. This is what our business is all about. Thank you. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 29/09/2013

So far the service has been good.

RiverCruising.co.uk

River Cruising

11 years ago

That is great to hear, thank you for taking the trouble to send me this feedback. Phil - MD

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Uzticams klients

11 years ago

Pirkuma datums: 16/10/2013

Very pleasant young lady who dealt with us and service was excellent

RiverCruising.co.uk

River Cruising

11 years ago

I am really pleased to hear this thank you. This is so important to our business and especially our valued clients. Phil - MD

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Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Par River Cruising

Part of the award-winning Travel Village Group, RiverCruising.co.uk were voted the number ONE river cruise agency in the UK & Ireland in 2022! We are a fourth generation family business, established in 1959, and we are people that you can trust. Our river cruise experts have all set sail on at least one river cruise for themselves, so their advice comes from a place of personal experience (we even have a river cruise ship Godmother working with us!). Our online brand operates all over the UK but we also have a head office and retail store (The Travel Village) in Blackpool. We are fully ABTA bonded and ATOL protected for added peace of mind. Get in touch today to discuss your next river cruise, we look forward to speaking with you!

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0800 810 8220

RiverCruising.co.uk, Blackpool, Lancashire, FY4 3JU, United Kingdom