Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

RailTourGuide atsauksmes

Tiek rādīti visi 548 pārskati

Paul Tavener

Verificēja Feefo

11 months ago

Ko Paul Tavener teica par RailTourGuide:

Excellent service

Excellent service from the RTG team - thank you

David Glover

RailTourGuide

10 months ago

Thank you for the feedback. 😊

Paul Sharp

Verificēja Feefo

GBR

11 months ago

Ko Paul Sharp teica par RailTourGuide:

Quick and efficient service every time

Railtourguide can always be relied on for efficient and quick service which is really valued by travel agents like me

David Glover

RailTourGuide

11 months ago

Thank you for your feedback!🚂✨

Uzticams klients

Verificēja Feefo

11 months ago

Great service

Very quick and efficient - helpful and knowledgeable. Have always been quick to respond and answer any queries / come back with quotes. Send booking docs ASAP which is great!

David Glover

RailTourGuide

11 months ago

Thank you, we appreciate your feedback!🚄✨

Eleanor Roche

Verificēja Feefo

IRL

12 months ago

Ko Eleanor Roche teica par RailTourGuide:

Very quick and helpful service.

David Glover

RailTourGuide

11 months ago

Thank you for your feedback!

Noreen Lane

Verificēja Feefo

1 year ago

Stephen Fletcher

Verificēja Feefo

Hertford Hertfordshire

1 year ago

Ko Stephen Fletcher teica par RailTourGuide:

Efficient and quick to reply.

David Glover

RailTourGuide

1 year ago

Thank you for your feedback.

Uzticams klients

Verificēja Feefo

1 year ago

Don’t use their service

I have tried to book the Swiss rail pass with them but the commission they charged was almost more than a Swiss pass. The other thing I went through them coz I was been recommended by one of my...

Lasīt vairāk

David Glover

RailTourGuide

1 year ago

We’re sorry to hear that you weren’t fully satisfied with your experience. We always strive to provide excellent service, as reflected in our Feefo ratings, and we regret not meeting your expectations this time. We work hard to offer competitive prices while maintaining high-quality service from our dedicated team. As with all bookings, this was made under our Terms & Conditions, and we provided the best available price on the market at the time. We truly appreciate your feedback, as it helps us improve.

Kelly Durrington

Verificēja Feefo

1 year ago

Ko Kelly Durrington teica par RailTourGuide:

Great Service

I have used their service for quite a few customers now. Italian rail trips, Japan rail passes etc. The staff are always so friendly and helpful. The bookable website is also so easy to use.

David Glover

RailTourGuide

1 year ago

We’re grateful for your feedback.

Alan Wilman

Verificēja Feefo

Lytham St Annes

1 year ago

Ko Alan Wilman teica par RailTourGuide:

Always quick to respond, efficient and friendly

Clare Gordon

Verificēja Feefo

1 year ago

Ko Clare Gordon teica par RailTourGuide:

So helpful and really efficient.

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

Kas ir Trusted Service Awards

Kāpēc uzticēties Feefo atsauksmēm?

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RailTourGuide pārskati

Kā tiek vāktas Feefo atsauksmes?

Kurš var atstāt atsauksmi Feefo?

Kā mēs pārbaudām atsauksmes?

Kā mēs rīkojamies ar viltotām atsauksmēm?