Kā tiek vāktas Feefo atsauksmes?

Mēs patstāvīgi vācam atsauksmes to uzņēmumu vārdā, kas ar mums sadarbojas. Mūsu platforma sazinās tikai ar pārbaudītiem pircējiem, tāpēc varat būt droši, ka lasāt reālu klientu atsauksmes.

Kurš var atstāt atsauksmi Feefo?

Feefo atsauksmi var atstāt tikai klienti ar pirkuma apliecinājumu. Mēs to nodrošinām, sazinoties ar pārdevējiem uzreiz pēc darījuma veikšanas.

Kā mēs pārbaudām atsauksmes?

Mēs pārbaudām, vai atsauksmes ir no patiesiem klientiem, saskaņojot tos ar pārdevumu vai darījumu. Cilvēki tiek aicināti atstāt atsauksmi tikai pēc pirkuma veikšanas no uzņēmuma.

Kā mēs rīkojamies ar viltotām atsauksmēm?

Feefo neļauj cilvēkiem atstāt viltotas atsauksmes, jo aicinām sniegt atsauksmes tikai pārbaudītus pircējus.

RailTourGuide pārskati

http://www.railtourguide.com/

IZCILI

Pakalpojums

4.9

vērtējumi pēdējā gada laikā

Tiek rādīti visi 532 pārskati

Uzticams klients

Verificēja Feefo

10 months ago

Don’t use their service

I have tried to book the Swiss rail pass with them but the commission they charged was almost more than a Swiss pass. The other thing I went through them coz I was been recommended by one of my...

Lasīt vairāk

David Glover

RailTourGuide

10 months ago

We’re sorry to hear that you weren’t fully satisfied with your experience. We always strive to provide excellent service, as reflected in our Feefo ratings, and we regret not meeting your expectations this time. We work hard to offer competitive prices while maintaining high-quality service from our dedicated team. As with all bookings, this was made under our Terms & Conditions, and we provided the best available price on the market at the time. We truly appreciate your feedback, as it helps us improve.

Kelly Durrington

Verificēja Feefo

10 months ago

Ko Kelly Durrington teica par RailTourGuide:

Great Service

I have used their service for quite a few customers now. Italian rail trips, Japan rail passes etc. The staff are always so friendly and helpful. The bookable website is also so easy to use.

David Glover

RailTourGuide

10 months ago

We’re grateful for your feedback.

Alan Wilman

Verificēja Feefo

Lytham St Annes

11 months ago

Ko Alan Wilman teica par RailTourGuide:

Always quick to respond, efficient and friendly

Clare Gordon

Verificēja Feefo

11 months ago

Ko Clare Gordon teica par RailTourGuide:

So helpful and really efficient.

Rachel Cron

Verificēja Feefo

Folkestone

11 months ago

David Glover

RailTourGuide

11 months ago

Thank you for your feedback!

Samantha Sicot

Verificēja Feefo

Bordeaux

11 months ago

Ko Samantha Sicot teica par RailTourGuide:

A very quick response, lots of changes handled efficiently, and always clear and effective answers — a highly appreciated service.

David Glover

RailTourGuide

11 months ago

Thank you for your feedback!🚆✨

Mary Foyle

Verificēja Feefo

12 months ago

David Glover

RailTourGuide

11 months ago

Thank you for your feedback!

Uzticams klients

Verificēja Feefo

1 year ago

Excellent service throughout

Very efficient, quick replies, no fuss bookings and all done in a jiffy!

David Glover

RailTourGuide

12 months ago

Thank you for your feedback!🚆✨

Ewen Gillies

Verificēja Feefo

Brampton

1 year ago

Ko Ewen Gillies teica par RailTourGuide:

Very helpful

David Glover

RailTourGuide

1 year ago

We appreciate your feedback!🚆✨

Sherry Meagle

Verificēja Feefo

1 year ago

Ko Sherry Meagle teica par RailTourGuide:

Great service

very quick responses and with friendly, efficient service

David Glover

RailTourGuide

1 year ago

Thank you, we appreciate your feedback!🚆✨

Vai nesaņēmāt uzaicinājumu sniegt atsauksmi?

Feefo Trusted Service Awards

Mūsu neatkarīgie apbalvojumi atzīst labākos zīmolus klientu apkalpošanas jomā. Uzvarētājus nosaka no klientiem saņemtie vērtējumi.

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